FAQs & Troubleshooting
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178 Results
- 1How to identify your Operating System (OS) for Windows or Mac
- 2When I use the Excel Add-In with my address data, the address is not displayed in the correct format. Each Excel column is printed on a separate line.
- 3How do I create name badges by joining "First Name" and "Last Name" fields together?
- 4How do I create name badges by joining "First Name" and "Last Name" fields together?
- 5Installing the LPR driver and CUPS wrapper driver (Linux®)
- 6How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 7The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 8Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 9What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 10(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 11How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 12(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 13I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 14I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 15I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 16How do I uninstall the printer driver?
- 17How do I replace the cutter blade?
- 18What are the cleaning sheets for? When do I use them?
- 19When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 20Disable or reconfigure SELinux. (Linux®)
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 23How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 24Printing is not possible. (USB connection)
- 25I have an occasional printing problem.
- 26How do I install/change the label roll?
- 27I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 28Uninstalling the printer drivers (Linux®)
- 29The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 30(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 31How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 32How to open the Devices and Printers window
- 33How do I use a template? (P-touch Editor 5.1 for Mac)
- 34Share your printer in Windows 7 in a network-shared environment.
- 35I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 36Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 37The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 38I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 39How to delete the registry information and files related to the printer driver
- 40How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 41How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 42When I try to use the database function, an application error occurs.
- 43A different IP address is assigned every time the product is booted.
- 44When I print a long label or many labels continuously, printing suddenly stops.
- 45How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 46Labels are jammed in the machine or are not ejected correctly after printing.
- 47How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 48How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 49The message "Error message received, Total number of pages exceeds 500." is displayed. What should I do?
- 50I cannot install the printer driver because the installation stops after I connect the printer to my computer.