FAQs & Troubleshooting
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- 1(Video) Load A4/Letter paper
- 2My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3(Video) Update the Driver or Firmware for your Brother machine
- 4What is Brother iPrint&Scan?
- 5Wrinkled printout
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 8Adjust color settings by using the custom setting in the printer driver
- 9Paper is Jammed in the MP tray
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 12Unpack your Brother machine
- 13I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 14Print both sides of paper or a booklet automatically
- 15Secure Print (Windows®)
- 16Replace Fuser
- 17I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 18Load Paper in the Paper Tray
- 19Which connection can I use to print from or scan to my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 20Missing thin lines in images
- 21The color of your printouts is not what you expected
- 22Cooling Down
- 23Envelope creases
- 24Use Universal Print (Windows)
- 25Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 26Replace PF Kit xx
- 27The printer status is Offline or Paused.
- 28Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 29Replace the Waste Toner Box
- 30I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 31Cannot print after a Windows 10 update (June 2020)
- 32Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray
- 33My Brother machine is unresponsive.
- 34The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 35Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 36Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?
- 37Belt End Soon
- 38I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 39I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 40My Brother machine has no power.
- 41Blank page or some colors are missing.
- 42I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 43Send an Email with User Authentication
- 44Manage Multiple Certificates
- 45Load and Print Envelopes Using the MP Tray
- 46(Video) Set up your Brother machine
- 47(Video) Connect the cord
- 48(Video) Load and print an Envelope (MP Tray)
- 49Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 50Delete print jobs from the print queue.