FAQs & Troubleshooting
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170 Results
- 1Load paper in the paper tray
- 2I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 3I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 4The printer status is Offline or Paused.
- 5Jam MP Tray
- 6Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?
- 7Discover the MAC address of the Brother network card
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9Clean the inside of the machine
- 10Add your Brother machine with AirPrint (macOS)
- 11I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 12Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 13Can I print from or scan to Android™ Smartphone?
- 14Replace Belt
- 15Jam 2-sided
- 16Jam Rear
- 17What is the recommended paper?
- 18Install extra memory
- 19I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 20My Brother machine has no power.
- 21White spots or hollow print
- 22I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24"Offline" appears on the Status Monitor.
- 25Registration or Registration failed.
- 26Belt End Soon
- 27I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 28Carry out calibration to improve the color density
- 29Toner Low
- 30Curled or wavy
- 31My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 32Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 33Replace PF Kit xx
- 34In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 35Jam Tray / Jam Tray 1 / Jam Tray 2
- 36Replace Drum
- 37Change the sleep time setting
- 38Replace Fuser
- 39Turn the Toner Save Mode on or off.
- 40The Brother machine is making a loud intermittent beeping noise.
- 41Windows 10 Support Information
- 42My Brother machine could not be found over the network when I installed drivers on my PC.
- 43Download a file from the "Downloads" section and save it to Windows 8 computer.
- 44Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 45Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 46What is AirPrint?
- 47Change the printer driver settings (Windows/macOS)
- 48Condensation
- 49Print Unable XX
- 50Drum Stop