FAQs & Troubleshooting
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226 Results
- 1Setup a Brother machine on a wireless (Wi-Fi) network.
- 2(Video) Load A4/Letter paper
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4Load and Print Thick Paper Using the Paper Tray
- 5Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 6Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 7Print on Both Sides of the Paper (Macintosh)
- 8Print as a Poster (Windows®)
- 9Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 10What is Brother iPrint&Scan?
- 11Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 12Secure Print (Windows®)
- 13Jam MP Tray
- 14Disable the APIPA protocol.
- 15Envelope creases
- 16Reset the Network Settings to the Factory Settings
- 17(Video) Connect the cord
- 18The printer status is Offline or Paused.
- 19Paper is Jammed in the Paper Tray
- 20(Video) Replace the Toner Cartridge
- 21Add your Brother machine with AirPrint (macOS)
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 23Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 24I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 25Reduce Printing Noise
- 26Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 272-sided Disabled
- 28Configure Active Directory® Authentication Using Web Based Management
- 29Install the built-in drivers (For Windows 8 and Windows 10)
- 30My printer takes a long time to start printing when using Airprint. (iOS 16)
- 31Install the Tower Tray Unit.
- 32Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 33Media Type Mismatch or Media Mismatch
- 34The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 35Enable the Brother machine's network interface.
- 36My Brother machine could not be found over the network when I installed drivers on my computer.
- 37Download a file from the "Downloads" section and save it to Windows 8 computer.
- 38Use a Macro from Your Computer (Windows®)
- 39Size Error DX or Size Error 2-sided
- 40Paper is Jammed in the Mailbox Unit
- 41Drum End Soon
- 42Paper is Jammed in the 2-sided Tray
- 43Paper is Jammed inside the Machine
- 44Curled or wavy
- 45Uninstall the Brother Software and Drivers (Windows)
- 46Uninstall printer drivers (Linux)
- 47Printing/ Scanning with a mobile device
- 48What is the default password for my Brother machine?
- 49Wireless setup is requesting a WPS PIN to complete the setup
- 50Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray