FAQs & Troubleshooting
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102 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Poor fixing
- 3Install the Brother Mobile Connect application (for mobile device)
- 42-sided Disable or 2-sided Disabled
- 5(Video) Set up your Brother machine
- 6I cannot find some option in the Printing preferences. (For Windows)
- 7Toner specks
- 8(Video) Paper is Jammed in the Back of the Machine
- 9I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 10Delete print jobs from the print queue.
- 11Cannot Detect
- 12What is the default password for my BRAdmin or Web Based Management?
- 13Toner Low or Prepare New Toner Cartridge
- 14Drum End Soon
- 15(Video) Paper is Jammed in the 2-sided Tray
- 16(Video) Paper is Jammed inside the Machine
- 17Use Universal Print (Windows)
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 20The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 21Supported models of Universal Printer Driver for PCL
- 22(Video) Paper is Jammed in the MP tray
- 23The scanning speed is slow when scanning from my machine. (Windows)
- 24What is the default password for my Brother machine?
- 25I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 26When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 27Add your Brother machine with AirPrint (macOS)
- 28I cannot print full-page photos or images using Email Print.
- 29I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 30I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 31When I print images, the quality is not good (Linux)
- 32I cannot print using my Brother machine on a wired network (Windows/macOS)
- 33After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 34Media Type Mismatch or Media Mismatch
- 35My Brother machine could not be found over the network when I installed drivers on my computer.
- 36Protect your Brother machine against unauthorised access over the network
- 37No Toner
- 38Out of Memory
- 39Lines across the page
- 40Uninstall the Brother Software and Drivers (Windows)
- 41Ghosting images
- 42Where can I download Brother iPrint&Scan application for Mac?
- 43The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 44Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 45I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 46"Offline" appears on the Status Monitor. (Windows)
- 47Open the Status Monitor (Windows)
- 48Discover the MAC address of the Brother network card
- 49I cannot print from my computer via USB.
- 50When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.