FAQs & Troubleshooting
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214 Results
- 1(Video) Replace the Toner Cartridge
- 2The printer status is Offline or Paused.
- 3Paper is Jammed underneath the Paper Tray
- 4Out of Memory / Print Data Full
- 5Replace the Drum Unit
- 6Log Access Error
- 7How to identify your Operating System (OS).
- 8WT Box End Soon
- 9Size Error DX or Size Error 2-sided
- 10I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 11Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 12Protect your Brother machine against unauthorised access over the network
- 13(Video) Set up your Brother machine
- 14Small Paper
- 15Cartridge Error
- 162-sided Disabled
- 17Manual Feed
- 18Replace the Waste Toner Box
- 19Paper is Jammed in the Back of the Machine
- 20Paper is Jammed Inside the Machine
- 21Load and Print on Envelopes in the Manual Feed Slot
- 22(Video) Update the Driver or Firmware for your Brother machine
- 23My Brother machine could not be found over the network when I installed drivers on my computer.
- 24Short Paper
- 25Calibrate or Calibration Failed or Calibration.
- 26I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 27No Paper / No Paper T1
- 28Cover is Open
- 29I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 30(Video) Unpack your Brother machine
- 31The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 32Replace PF Kit xx
- 33Replace the Belt Unit
- 34Paper is Jammed in the Paper Tray
- 35Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 36Toner Error
- 37No Belt Unit
- 38No Drum Unit
- 39Drum !
- 40What is the recommended paper?
- 41What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 42My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 43Brother iPrint&Scan cannot find my Brother machine (macOS)
- 44Load and Print on Labels in the Manual Feed Slot
- 45Print as a Poster (Windows)
- 46I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 47(Video) Load an Envelope (Manual Feed Slot)
- 48Paper is Jammed in the Manual Feed Slot
- 49I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 50No Toner