FAQs & Troubleshooting
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116 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1Drum End Soon
- 2Enable the Brother machine's network interface.
- 3Cannot Print ##
- 4Size Error DX
- 5Manual Feed
- 6Toner Low or Prepare New Toner Cartridge
- 7(Video) Paper is Jammed in the 2-sided Tray
- 8(Video) Paper is Jammed in the Back of the Machine
- 9(Video) Paper is Jammed in the Paper Tray
- 10What is the recommended paper?
- 11What is the default password for my Brother machine?
- 12Drum !
- 13(Video) Set up your Brother machine
- 14Media Mismatch
- 15Cartridge Error
- 162-sided Disable or 2-sided Disabled
- 17Toner Ended
- 18No Toner
- 19Cannot Detect
- 20What driver package format is supported by my Linux distribution?
- 21Wrong Toner or Wrong Toner Cartridge
- 22My Brother machine could not be found over the network when I installed drivers on my computer.
- 23Self-Diagnostic
- 24The printer status is Offline or Paused.
- 25I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 26Out of Memory
- 27Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 28Set up your Brother machine on a wireless network (Windows/macOS)
- 29My Brother machine has no power.
- 30I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 31I cannot print full-page photos or images using Email Print.
- 32I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 33I am unable to print from a client PC to a printer on a print server. (Linux)
- 34To install the printer driver easily using a tool. (Linux)
- 35(Video) Paper is Jammed in the Output Paper Tray
- 36How to identify your Operating System (OS).
- 37I cannot print from my computer via USB.
- 38Toner specks
- 39(Video) Paper is Jammed inside the Machine
- 40Black lines down the page
- 41Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 42When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 43Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 44I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 45Can I send a print job to multiple machine email addresses using Email Print?
- 46Check the remaining ink or toner level (Linux)
- 47Wireless setup is requesting a WPS PIN to complete the setup
- 48I cannot print using my Brother machine on a wired network (Windows/macOS)
- 49I cannot print on a wireless (Wi-Fi) network (Mac)
- 50After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.