FAQs & Troubleshooting
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217 Results
- 1(Video) Replace the Toner Cartridge
- 2(Video) Load A4/Letter paper
- 3Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 4(Video) Set up your Brother machine
- 5Replace Drum
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7(Video) Paper is Jammed in the 2-sided Tray
- 8My Brother machine could not be found over the network when I installed drivers on my computer.
- 9Setup a Brother machine on a wireless (Wi-Fi) network.
- 10What is Brother iPrint&Scan?
- 11Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 12(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 13(Video) Connect the cord
- 14Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 15(Video) Paper is Jammed in the Paper Tray
- 16I cannot find some options in the Print dialog box (macOS 11 or later)
- 17Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 18I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 19I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 20I cannot install Brother drivers on Debian 10 or later (Linux)
- 21(Video) Update the Driver or Firmware for your Brother machine
- 22Load and Print Labels Using the MP Tray
- 23(Video) Paper is Jammed inside the Machine
- 24Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 25(Video) Cannot Detect
- 26I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 27Brother iPrint&Scan cannot find my Brother machine (macOS)
- 28What driver package format is supported by my Linux distribution?
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30Download a file from the "Downloads" section and save it to Windows 8 computer.
- 31Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 32Print both sides of paper or a booklet automatically
- 33What can happen if the wrong paper is used in your machine.
- 34After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 35Media Type Mismatch or Media Mismatch
- 36Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 37Self-Diagnostic
- 38The printer status is Offline or Paused.
- 39Toner Low or Prepare New Toner Cartridge
- 40Drum End Soon
- 41(Video) Paper is Jammed in the Back of the Machine
- 42Paper is Jammed in the MP tray
- 43Disable the APIPA protocol.
- 44Image skewed
- 45No Paper T1
- 46Wrong Toner
- 47I cannot print using my Brother machine on a wireless network (Mac)
- 48Manage Your Network Machine Securely Using Web Based Management
- 49Export the Certificate and Private Key
- 50Load and Print Envelopes Using the MP Tray