FAQs & Troubleshooting
Popular |
201 Results
- 1Replace Drum
- 2(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 3(Video) Replace the Toner Cartridge
- 4(Video) Load A4/Letter paper
- 5Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 6What is Brother iPrint&Scan?
- 7(Video) Paper is Jammed inside the Machine
- 8(Video) Paper is Jammed in the Paper Tray
- 9(Video) Paper is Jammed in the 2-sided Tray
- 10(Video) Paper is Jammed in the Back of the Machine
- 11(Video) Connect the cord
- 12The printer status is Offline or Paused.
- 13Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15Delete print jobs from the print queue.
- 16Change the printer driver settings (Windows/macOS)
- 17Self-Diagnostic
- 18What can happen if the wrong paper is used in your machine.
- 19I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 20I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 21Wrong Toner
- 22After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 23Load Paper in the Paper Tray
- 24Media Type Mismatch or Media Mismatch
- 25What kind of envelopes and labels are recommended for printing?
- 26Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 27I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 28Cartridge Error
- 29Print both sides of paper or a booklet automatically
- 30Size mismatch
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32Reduce Printing Noise
- 33What is AirPrint?
- 34How to identify your Operating System (OS).
- 35Print Unable ##
- 36No Toner
- 37What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 38Manual Feed
- 39Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 40What is the recommended paper?
- 41What is the default password for my Brother machine?
- 42I cannot connect my machine to a Windows 11 computer via USB.
- 43(Video) Set up your Brother machine
- 44(Video) Unpack your Brother machine and install the toner cartridge
- 45The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 46Supported models of Universal Printer Driver for PCL
- 47Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 48Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 49Lines across the page
- 50Print the Network Configuration Report