FAQs & Troubleshooting
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203 Results
- 1Replace Drum
- 2I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3TONER ENDED
- 4(Video) Paper is Jammed in the 2-sided Tray
- 5(Video) Paper is Jammed in the Back of the Machine
- 6(Video) Replace the Toner Cartridge
- 7What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8Wrong Toner
- 9What is Brother iPrint&Scan?
- 10Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 11(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 12I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 13Brother iPrint&Scan cannot find my Brother machine (macOS)
- 14(Video) Unpack your Brother machine and install the toner cartridge
- 15(Video) Connect the cord
- 16Cartridge Error
- 17Cannot Detect
- 18Envelope creases
- 19Reset the Network Settings to the Factory Settings
- 20I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 21What driver package format is supported by my Linux distribution?
- 22Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 23The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 24Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 25Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 26Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 27Self-Diagnostic
- 28No Toner
- 29In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 30(Video) Paper is Jammed inside the Machine
- 31(Video) Paper is Jammed in the Paper Tray
- 32I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 33Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 34(Video) Load an Envelope (Manual Feed Slot)
- 35Open the Status Monitor
- 36Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 37I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 38Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 39Check the Node Name of the Brother machine
- 40Disable the APIPA protocol.
- 41I cannot connect my machine to a Windows 11 computer via USB.
- 42I cannot install Brother drivers on Debian 10 or later (Linux)
- 43Check the remaining ink or toner level (Linux)
- 44To install the printer driver easily using a tool. (Linux)
- 45I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 46Load Paper in the Paper Tray
- 47How to use Driver Deployment Wizard(only available for Windows)
- 48Manage Multiple Certificates
- 49The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 50What kind of envelopes and labels are recommended for printing?