FAQs & Troubleshooting
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203 Results
- 1Replace Drum
- 2(Video) Load A4/Letter paper
- 3(Video) Paper is Jammed inside the Machine
- 4What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 5(Video) Replace the Toner Cartridge
- 6(Video) Set up your Brother machine
- 7(Video) Unpack your Brother machine and install the toner cartridge
- 8Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 9No Toner
- 10Export the Certificate and Private Key
- 11What is Brother iPrint&Scan?
- 12The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 13The printer status is Offline or Paused.
- 14I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 15(Video) Paper is Jammed in the Paper Tray
- 16Import a Certificate and Private Key
- 17What is the recommended paper?
- 18I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 19After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 20What kind of envelopes and labels are recommended for printing?
- 21The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 22Print a web page from iPrint&Scan when using an Android™ mobile device.
- 23What is AirPrint?
- 242-sided Disabled
- 25(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 26The machine prints unexpectedly or it prints garbage.
- 27Drum End Soon
- 28(Video) Paper is Jammed in the 2-sided Tray
- 29Wrinkles or creases
- 30Set Sleep Mode Countdown
- 31I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 32Cannot print after a Windows 10 update (June 2020)
- 33(Video) Update the Driver or Firmware for your Brother machine
- 34Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 35Manage Your Network Machine Securely Using Web Based Management
- 36Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 37Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 38Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 39How to identify your Operating System (OS).
- 40What is Toner Continue Mode?
- 41Print Unable ##
- 42Cartridge Error
- 43Print both sides of paper or a booklet automatically
- 44Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 45Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 46Drum !
- 47Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 48I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 49Curled or wavy
- 50Cancel a Print Job