FAQs & Troubleshooting
Popular |
171 Results
- 1(Video) Load paper
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3(Video) Replace Toner
- 4Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 5Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7(Video) Set up your Brother machine
- 8Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 9Replace Drum
- 10Turn the Toner Save Mode on or off.
- 11Manual Feed
- 12A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 13(Video) Unpack your Brother machine
- 14(Video) Connect the power cord
- 15I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 16Can I print from or scan to Android™ Smartphone?
- 17Jam 2-sided
- 18Jam Tray (1)
- 19Enable the Brother machine's network interface.
- 20Delete print jobs from the print queue.
- 21Print both sides of paper or a booklet automatically
- 22What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 23What is the recommended paper?
- 24My Brother machine could not be found over the network when I installed drivers on my PC.
- 25Poor fixing
- 26When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 27I cannot find some option in the Printing preferences. (For Windows)
- 28What is Brother iPrint&Scan?
- 29Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 30Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 31Can I print from and scan to iPhone, iPod touch and iPad?
- 322-sided Disabled
- 33Jam Rear
- 34Jam Inside (With Video Instructions)
- 35Print on envelopes, labels or thick paper from the Manual feed slot
- 36I cannot find some options in the Print dialog box (macOS 11 or later)
- 37Wireless setup is requesting a WPS PIN to complete the setup
- 38I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 39I cannot print on a wireless (Wi-Fi) network (Windows)
- 40Protect your Brother machine against unauthorised access over the network
- 41(Video) Load an Envelope (Manual Feed Slot)
- 42Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 43Print Unable or Print Unable XX
- 44TONER ENDED
- 45I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 46Toner Low or Prepare New Toner Cartridge
- 47Drum End Soon
- 48Envelope creases
- 49Install the built-in drivers (For Windows 8 and Windows 10)
- 50I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).