FAQs & Troubleshooting
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214 Results
- 1Replace PF Kit xx
- 2Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 3I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 4Can I print from or scan to Android™ Smartphone?
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6Replace Drum
- 7What is AirPrint?
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 10Jam MP Tray
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 13What kind of paper can I use?
- 14Can I print from DOS applications?
- 15The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 16I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 17Change the printer driver settings (Windows/macOS)
- 18The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 19Service Call
- 20I cannot install Brother drivers on Debian 10 or later (Linux)
- 21I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 22Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 23Delete print jobs from the print queue.
- 24I cannot find some option in the Printing preferences. (For Windows)
- 25Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 26Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 27Duplex Disabled
- 28No Toner
- 29Cover is Open
- 30Clean the drum unit
- 31Size Error DX
- 32Drum Error (Drum!)
- 33How can I change the printer settings?
- 34Print a Test Page.
- 35What can happen if the wrong paper is used in your machine.
- 36When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 37Printable area
- 38Install the optional tray unit.
- 39My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 40I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 41The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 42I cannot print from my computer via USB.
- 43Replace Laser
- 44When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 45When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 46Reprint the last print job. (For Windows users only)
- 47Jam Rear
- 48Jam Tray 1 or Jam Tray 2
- 49What do the LED indications mean?
- 50What is APIPA?
