FAQs & Troubleshooting
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159 Results
- 1Service Call
- 2Print on labels and envelopes from the MP tray.
- 3Replace PF Kit xx
- 4The print speed is slow.
- 5Replace Drum
- 6What can happen if the wrong paper is used in your machine.
- 7Is my Brother machine compatible with Windows Vista?
- 8Print command (cupswrapper) (Linux)
- 9Can I use AirPrint with my Brother machine?
- 10I cannot print from my computer via USB.
- 11The printer status is Offline or Paused.
- 12Cover is Open
- 13Drum Error (Drum!)
- 14What kind of paper can I use?
- 15Jam MP Tray
- 16Can I print from DOS applications?
- 17Adjust the Brother machine's Sleep Time setting
- 18Printable area
- 19Replace Toner
- 20Turn the Toner Save mode on or off
- 21My Brother machine misfeeds paper.
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23I am unable to print from a client PC to a printer on a print server. (Linux)
- 24I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 25I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 26Change the printer driver settings (Windows/macOS)
- 27Size Error DX
- 28How can I change the printer settings?
- 29Envelope creases
- 30Can I use non-Brother or third party supplies with the Brother machine?
- 31The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 32Install the built-in drivers (For Windows 8 and Windows 10)
- 33I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 34Uninstall the drivers. (Mac OS X 10.5)
- 35Jam Inside
- 36Jam Tray 1 or Jam Tray 2
- 37I cannot install the driver when using the Driver Install Tool. (Linux)
- 38What driver package format is supported by my Linux distribution?
- 39The downloaded driver's name is different from my machine's name. (Linux)
- 40Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42"Offline" appears on the Status Monitor.
- 43Download a file from the "Downloads" section and save it to Windows 8 computer.
- 44Can I print on transparencies e.g. for overhead projectors?
- 45I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 46The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 47Print both sides of paper or a booklet automatically
- 48TONER LOW
- 49When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 50Curled