FAQs & Troubleshooting
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135 Results
- 1Printouts (envelopes) have creases.
- 2What is a "Generic PCL Driver"?
- 3How to identify your Operating System (OS).
- 4The printer status is Offline or Paused.
- 5What kind of memory can I use?
- 6What can happen if the wrong paper is used in your machine.
- 7How do I install the Optional Tray Unit?
- 8What is the recommended paper?
- 9The printed letters are slanted, positioned incorrectly.
- 10Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 11How do I clear Jam Rear/ Duplex?
- 12Printouts have wrinkles or creases.
- 13I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 14I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 15Print command (LPR) (Linux)
- 16Download a file from the "Downloads" section and save it to Windows 8 computer.
- 17The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 18I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20How do I print a Test page?
- 21Printouts have a curl or wave.
- 22Can I use non-Brother or third party supplies with the Brother machine?
- 23What are the expected yields of the consumables?
- 24How do I install additional memory?
- 25All print jobs are aborted and nothing is printed. (Linux)
- 26I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 27When printing with monochrome laser printer, the print position shifts. (Linux)
- 28I want to print using CUPS while keeping SELinux enabled. (Linux)
- 29Open the Control Panel (For Windows)
- 30I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 31My Brother machine misfeeds paper.
- 32How can I clean the inside of the printer?
- 33What do the LED indications mean?
- 34Uninstall the printer drivers (For Windows)
- 35I cannot install the driver when using the Driver Install Tool. (Linux)
- 36I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 37I cannot install Brother drivers on Debian 10 or later (Linux)
- 38What driver package format is supported by my Linux distribution?
- 39Paper size settings are unavailable when I print from OpenOffice (Linux)
- 40My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 41The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 42Large characters are printed incorrectly. (Linux)
- 43Print command (cupswrapper) (Linux)
- 44I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 45I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 46Pre-Required Procedures (Linux)
- 47Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 48I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 49Windows 10 Support Information
- 50I cannot save a file downloaded from the Brother support website (For Windows)