FAQs & Troubleshooting
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227 Results
- 1Adjust color settings by using the custom setting in the printer driver
- 2Jam Rear
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4What is Brother iPrint&Scan?
- 5Load paper in the paper tray
- 6I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 7What can happen if the wrong paper is used in your machine.
- 8Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10Replace Belt
- 11Jam Duplex
- 12The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 13No Drum Unit
- 14Cover is Open
- 15Size Error DX
- 16Can I print from or scan to Android™ Smartphone?
- 17Replace PF Kit xx
- 18Replace Laser
- 19I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 20Jam Tray 1 / Jam Tray 2
- 21Jam MP Tray
- 22Turn the Toner Save Mode on or off.
- 23I cannot install Brother drivers on Debian 10 or later (Linux)
- 24What driver package format is supported by my Linux distribution?
- 25Cannot print after a Windows 10 update (June 2020)
- 26I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 27The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 28I cannot find some option in the Printing preferences. (For Windows)
- 29Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 30Toner Low
- 31Drum Error (Drum!)
- 32Can I use non-Brother or third party supplies with the Brother machine?
- 33I cannot print using my Brother machine on a wireless network (Windows)
- 34Enable the Brother machine's network interface.
- 35Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 36The message to install the Java runtime appeared and I couldn't configure the wireless setting of my Brother machine using Wireless Device Setup Wizard. (For Mac OS X 10.7 or greater)
- 37I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 38Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 39Condensation
- 40Print Unable XX
- 41The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 42I am using Mac OS X 10.5. When printing with the BR-Script Printer Driver, the black color is ruddy.
- 43The color of your printouts is not what you expected
- 44I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates that the IP address is not unique, or a document is printed out on a different machine.
- 45Replace WT Box
- 46Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 47Jam Inside
- 48Replace Drum
- 49When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 50What is the printable area per page?