How to identify your Operating System (OS).

Uninstall the drivers. (Mac OS X 10.6 - macOS 12)

Delete print jobs from the print queue.

Install the built-in drivers (For Windows 8 and Windows 10)

Change the printer driver settings (Windows/macOS)

The printer status is Offline or Paused.

Verify the Brother machine connected to the Wired Network (For Windows)

I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)

Can I use non-Brother or third party supplies with the Brother machine?

Uninstall the drivers. (Mac OS X 10.2 - 10.4)

I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print. 

Uninstall the drivers. (Mac OS X 10.5)

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.

I cannot save a file downloaded from the Brother support website (For Windows)

Open the Control Panel (For Windows)

Uninstall the printer drivers (For Windows)

Cannot print after a Windows 10 update (June 2020)

Windows 10 Support Information

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

I cannot print from my computer via network. (For Windows)

Windows 7 Support Information

I cannot print from my computer via network. (For Macintosh)

The BRAdmin Professional software is not able to locate the Brother machine on my network.

Download a file from the "Downloads" section and save it to Windows 8 computer.

Verify the Brother machine connected to the Wired Network (For Macintosh)

What is the difference between the toner cartridge and the drum unit?

A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

What is the Network Shared printing?

Discover the MAC address of the Brother network card

Can I print from or scan to Android™ Smartphone?

Can I print from and scan to iPhone, iPod touch and iPad?

Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?

What can happen if the wrong paper is used in your machine.

What is the BRAdmin Professional software used for?

Where can I get the drivers and utilities that work with Mac OS X 10.6?

I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

Print on both sides of the paper.

I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.

How do I clean the Density Sensor?

How do I install additional memory?

My machine has the Optional Tray Module installed. "Feed Jam Check Tray" error appears on the LCD. What should I do?

"Duplex Jam Open B-cover" error appears on the LCD. What should I do?

How do I clear the paper jams around the fuser unit?

I'm trying to feed the paper from the Multi-purpose tray. "Feed Jam Check Tray" error appears on the LCD. What should I do?