FAQs & Troubleshooting
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207 Results
- 1Load paper in the paper tray
- 2What is the printable area per page?
- 3Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 4Can I print from or scan to Android™ Smartphone?
- 5Turn the Toner Save Mode on or off.
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 8I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 9Adjust color settings by using the custom setting in the printer driver
- 10Replace PF Kit xx
- 11Install extra memory
- 12Cannot print after a Windows 10 update (June 2020)
- 13I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15I cannot find some option in the Printing preferences. (For Windows)
- 16Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 17How to identify your Operating System (OS).
- 18The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 19Condensation
- 20Short Paper
- 21WT Box End Soon
- 22I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 23Drum End Soon
- 24What kind of memory can I use?
- 25Wrinkle
- 26I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 27Install the built-in drivers (For Windows 8 and Windows 10)
- 28When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 29Discover the MAC address of the Brother network card
- 30Can I print from and scan to iPhone, iPod touch and iPad?
- 31Replace Laser
- 32The printer status is Offline or Paused.
- 33Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 34Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 35Uninstall the drivers. (Mac OS X 10.5)
- 36Jam Rear
- 37I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 38Reset the network settings to the factory default
- 39Replace Toner
- 40Replace Fuser
- 41What driver package format is supported by my Linux distribution?
- 42Print command (LPR) (Linux)
- 43I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 44I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 45Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 46Open the Control Panel (For Windows)
- 47Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 48Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 49Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 50Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.