FAQs & Troubleshooting
Popular |
169 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2I cannot save a file downloaded from the Brother support website (For Windows)
- 3Change the printer driver settings (Windows/macOS)
- 4The printer status is Offline or Paused.
- 5I cannot find some option in the Printing preferences. (For Windows)
- 6Can I print from or scan to Android™ Smartphone?
- 7Is my Brother machine compatible with Windows Vista?
- 8Can I use non-Brother or third party supplies with the Brother machine?
- 9How do I install additional memory?
- 10My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 11Cannot print after a Windows 10 update (June 2020)
- 12Protect your Brother machine against unauthorised access over the network
- 13The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 14How to identify your Operating System (OS).
- 15Adjust color settings by using the custom setting in the printer driver
- 16What kind of memory can I use?
- 17Can I print from DOS applications?
- 18Replace the drum unit.
- 19What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 20I cannot install Brother drivers on Debian 10 or later (Linux)
- 21All print jobs are aborted and nothing is printed. (Linux)
- 22Open the Status Monitor
- 23Delete print jobs from the print queue.
- 24I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 25The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 26I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 27I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 28What are supported file formats for the direct print feature?
- 29How do I clean the Drum Unit?
- 30My Brother machine misfeeds paper.
- 31"JAM REAR" error appears on the LCD. What should I do?
- 32"JAM MP TRAY" error appears on the LCD. What should I do?
- 33White streaks or bands down the page.
- 34Colored lines across the page.
- 35White lines or bands or ribbing across the page.
- 36How can I clean the corona wire of the drum unit?
- 37What is the unprintable area per page?
- 38What is the BRAdmin Professional software used for?
- 39Replace the toner cartridge
- 40How do I adjust the print position of each color?
- 41Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 42Windows 10 Support Information
- 43The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 44Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 45What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 46How do I print data directly from the USB flash memory drive?
- 47How do I print a Test page?
- 48Colored streaks or bands down the page.
- 49Completely blank or some colors are missing.
- 50I cannot install the driver when using the Driver Install Tool. (Linux)