FAQs & Troubleshooting
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169 Results
- 1What kind of paper can I use?
- 2I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 3Can I print from DOS applications?
- 4What is the unprintable area per page?
- 5The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 6How do I print a Test page?
- 7Delete print jobs from the print queue.
- 8The printer prints unexpectedly or it prints garbage.
- 9White streaks or bands down the page.
- 10I cannot find some option in the Printing preferences. (For Windows)
- 11The printer status is Offline or Paused.
- 12I cannot install the driver when using the Driver Install Tool. (Linux)
- 13The downloaded driver's name is different from my machine's name. (Linux)
- 14Print command (cupswrapper) (Linux)
- 15All print jobs are aborted and nothing is printed. (Linux)
- 16Open the Control Panel (For Windows)
- 17What is the best printer driver to use-the PCL or BR-Script driver?
- 18I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 19I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 20Can I print from or scan to Android™ Smartphone?
- 21I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 22Change the printer driver settings (Windows/macOS)
- 23The printer cannot print full pages of a document. An error message "Out of Memory" appears.
- 24"JAM REAR" error appears on the LCD. What should I do?
- 25"JAM MP TRAY" error appears on the LCD. What should I do?
- 26How do I install additional memory?
- 27How do I print on thick paper, labels and envelopes from the MP tray in Windows applications?
- 28I want to print using CUPS while keeping SELinux enabled. (Linux)
- 29Use the Network Connection Repair Tool (Windows)
- 30Adjust color settings by using the custom setting in the printer driver
- 31How do I clear the message "Print Unable 32" from the LCD display?
- 32When I print directly from the USB flash drive only an error page prints. What can I do?
- 33Colored streaks or bands down the page.
- 34My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 35Protect your Brother machine against unauthorised access over the network
- 36Download a file from the "Downloads" section and save it to Windows 8 computer.
- 37Can I print on transparencies e.g. for overhead projectors?
- 38I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 39I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 40I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 41What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 42Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 43What are supported file formats for the direct print feature?
- 44When I print from Adobe® PhotoShop® with the BR-Script Printer Driver, the dark colors in the document are printed in Black. What can I do?
- 45When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 46I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003 IPP. What should I do?
- 47"JAM INSIDE" error appears on the LCD. What should I do?
- 48"JAM TRAY1", "JAM TRAY2" error message appears on the LCD. What should I do?
- 49What kind of memory can I use?
- 50Printouts have a curl or wave.