FAQs & Troubleshooting
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181 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2Replace WT (waste toner) Box
- 3No Belt Unit
- 4My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5Adjust color settings by using the custom setting in the printer driver
- 6Jam 2-sided
- 7Jam Tray 1
- 8Replace Drum
- 9Reset the print server to the default factory settings.
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11What is Brother iPrint&Scan?
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13Jam Inside
- 14Size Mismatch
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 17Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 18Change the printer driver settings (Windows/macOS)
- 19How to identify your Operating System (OS).
- 20Set up your Brother machine on a wireless network.
- 21Can I print from or scan to Android™ Smartphone?
- 22The printer status is Offline or Paused.
- 23Jam Rear
- 24I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 25Discover the MAC address of the Brother network card
- 26Carry out calibration to improve the color density
- 27The color of your printouts is not what you expected
- 28Disable the APIPA protocol.
- 29Print the Network Configuration List
- 30Load paper in the paper tray
- 31I cannot print using my Brother machine on a wireless network (Mac)
- 32Protect your Brother machine against unauthorised access over the network
- 33Jam Manual Feed
- 34Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 35Belt End Soon
- 36I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 37I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 38Replace Belt unit
- 39Clean the corona wire (video instructions available)
- 40What is the recommended paper?
- 41Replace Toner
- 42Add your Brother machine with AirPrint (macOS)
- 43I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 44I cannot find some option in the Printing preferences. (For Windows)
- 45Can I print on transparencies e.g. for overhead projectors?
- 46Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 47Short Paper
- 48No Waste Toner
- 49Clean the LED head
- 50Toner Low