FAQs & Troubleshooting
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162 Results
- 1Print a Test page
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 4Can I print from or scan to Android™ Smartphone?
- 5The color of printouts are not what I expected.
- 6Turn the Toner Save Mode on or off.
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8Change the printer driver settings (Windows/macOS)
- 9What kind of paper can I use?
- 10I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 11No Belt Unit
- 12Can I use AirPrint with my Brother machine?
- 13The paper is skewed when it's printed.
- 14No Paper
- 15Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 16The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 17What kind of memory can I use?
- 18Can I print from DOS applications? What printer driver emulation can be used?
- 19What driver package format is supported by my Linux distribution?
- 20Download a file from the "Downloads" section and save it to Windows 8 computer.
- 21WT Box End Soon
- 22Check the IP addresses of your PC and the Brother machine
- 23Carry out calibration to improve the color density
- 24Clean the drum unit
- 25Replace Belt unit
- 26Print on envelopes, labels or thick paper from the Manual feed slot
- 27Print on plain paper or bond paper from the Manual feed slot
- 28The printer status is Offline or Paused.
- 29Repack the printer
- 30I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32Delete print jobs from the print queue.
- 33Can I print on transparencies e.g. for overhead projectors?
- 34What is the difference between the toner cartridge and the drum unit?
- 35I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 36I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 37I updated the Web BRAdmin and cannot enable the logging function.
- 38When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 39What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 40What is the printable area per page?
- 41What is the recommended paper?
- 42My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 43Print the Network Configuration List
- 44Large characters are printed incorrectly. (Linux)
- 45The print speed is very slow when I use XML Paper Specification Printer Driver.
- 46In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 47Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 48How do I adjust the print position of each color?
- 49My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 50Cannot print after a Windows 10 update (June 2020)