FAQs & Troubleshooting
Popular |
162 Results
- 1Print a Test page
- 2Turn the Toner Save Mode on or off.
- 3Change the printer driver settings (Windows/macOS)
- 4Adjust color settings by using the custom setting in the printer driver
- 5Download a file from the "Downloads" section and save it to Windows 8 computer.
- 6I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 7Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 8I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 9What can happen if the wrong paper is used in your machine.
- 10What is the BRAdmin Professional software used for?
- 11What is the recommended paper?
- 12Replace Toner
- 13Replace Belt unit
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15The printer status is Offline or Paused.
- 16Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 17What kind of paper can I use?
- 18Jam Inside
- 19What is the Network Shared printing?
- 20I cannot print from my computer via USB.
- 21Create or view a XML Paper Specification document
- 22Print both sides of paper manually (Manual Duplex Printing for Macintosh)
- 23How do I adjust the print position of each color?
- 24When I print images, the quality is not good (Linux)
- 25I am unable to print from a client PC to a printer on a print server. (Linux)
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27I cannot find some option in the Printing preferences. (For Windows)
- 28Can I print on transparencies e.g. for overhead projectors?
- 29I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 30I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 31Can I print from or scan to Android™ Smartphone?
- 32WT Box End Soon
- 33I'm having a problem with the print quality. How can I resolve it?
- 34Clean the LED head
- 35I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 36The color of printouts are not what I expected.
- 37The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 38When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 39In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 40Drum Error (Drum!)
- 41Can I use non-Brother or third party supplies with the Brother machine?
- 42What is the printable area per page?
- 43Print on envelopes, labels or thick paper from the Manual feed slot
- 44Print command (LPR) (Linux)
- 45Install the built-in drivers (For Windows 8 and Windows 10)
- 46Print on plain paper or bond paper from the Manual feed slot
- 47The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 48The print speed is very slow when I use XML Paper Specification Printer Driver.
- 49Uninstall the drivers. (Mac OS X 10.5)
- 50I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)