FAQs & Troubleshooting
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178 Results
- 1What is the optional Compact Flash Card used for and how do I install it?
- 2I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
- 3What is the printable area per page?
- 4I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 5I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 6Windows 10 Support Information
- 7Change color mode from a Windows® PC
- 8What kind of envelopes should I avoid?
- 9How do I replace the waste toner pack?
- 10What can happen if the wrong paper is used in your machine.
- 11I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 12What is the Optional LT-26CL used for and how do I install it?
- 13I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 14Download a file from the "Downloads" section and save it to Windows 8 computer.
- 15What are the difference between PCL Driver and BR-Script driver?
- 16What kind of memory can I use?
- 17White streaks or bands appears down the page.
- 18What is the optional DX-2600 used for and how do I install it?
- 19What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 20How do I replace the toner cartridge?
- 21Vertical black lines or streaks appear on the printout.
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23What is the Network Shared printing?
- 24How do I replace the transfer roller?
- 25I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 26Lines appears across the page.
- 27White lines or bands or ribbing appear across the page.
- 28Delete print jobs from the print queue.
- 29How to identify your Operating System (OS).
- 30Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 31I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 32I want to recalibrate the colors on my printer, how do I do this?
- 33The color of printouts are not what I expected.
- 34How to use the Driver Deployment Wizard software
- 35What kind of labels and transparencies can I use?
- 36What kind of paper should I avoid?
- 37How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 38Which emulation modes does my printer support?
- 39How do I print the internal Test Page, Demo Page or Print Settings Page?
- 40I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 41"JAM E1" error appears on the LCD. What should I do?
- 42"JAM C" error appears on the LCD. What should I do?
- 43"JAM A1" / "JAM A2" error appears on the LCD. What should I do?
- 44When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 45How do I install additional memory?
- 46Color around the edge of printing is incorrect.
- 47When I print images, the quality is not good (Linux)
- 48My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 49The downloaded driver's name is different from my machine's name. (Linux)
- 50I am unable to print from a client PC to a printer on a print server. (Linux)