FAQs & Troubleshooting
![]() |
Popular |
214 Results
- 1Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
- 2What is Brother iPrint&Scan?
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4What is the BRAdmin Professional software used for?
- 5My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8Use the Network Connection Repair Tool (Windows)
- 9Can I use AirPrint with my Brother machine?
- 10Can I print from or scan to Android™ Smartphone?
- 11REPLACE DRUM
- 12The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 13Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 14Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 17Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 18Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 19Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 20What is Toner Continue Mode?
- 21Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
- 22Change the printer driver settings (Windows/macOS)
- 23DUPLEX DISABLED
- 24Turn the Toner Save Mode on or off.
- 25I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 26Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 27Download a file from the "Downloads" section and save it to Windows 8 computer.
- 28Discover the MAC address of the Brother network card
- 29The printer status is Offline or Paused.
- 30I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 31What is a "Generic PCL Driver"?
- 32JAM DUPLEX
- 33JAM INSIDE
- 34JAM TRAY 1
- 35Curl or wavy
- 36Can I use non-Brother or third party supplies with the Brother machine?
- 37Reset the print server to the default factory settings.
- 38What is the printable area per page?
- 39My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 40Print the Network Configuration page.
- 41Page skewed
- 42My Brother machine cannot be used after the access point/router is replaced or the settings are changed
- 43What is WEP?
- 44What is Wi-Fi Protected Setup (PBC*)or AOSS™?
- 45Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 46What driver package format is supported by my Linux distribution?
- 47Cannot print after a Windows 10 update (June 2020)
- 48I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 49I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 50Protect your Brother machine against unauthorised access over the network