FAQs & Troubleshooting
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189 Results
- 1Print the Network Configuration List.
- 2The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 3The printer status is Offline or Paused.
- 4Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 5The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 6JAM REAR
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9What is Brother iPrint&Scan?
- 10JAM DUPLEX
- 11REPLACE TONER
- 12I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 13The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 14I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 17JAM INSIDE
- 18JAM TRAY 1
- 19REPLACE DRUM
- 20I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 21Delete print jobs from the print queue.
- 22DUPLEX DISABLED
- 23DRUM ERROR
- 24PRINT OVERRUN
- 25What kind of paper can I use?
- 26My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 27Print on labels and envelopes from the manual feed slot.
- 28My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 29Large characters are printed incorrectly. (Linux)
- 30Use the Universal Printer Driver for PCL
- 31What is Toner Continue Mode?
- 32I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 33Change the printer driver settings (Windows/macOS)
- 34FUSER ERROR
- 35CARTRIDGE ERROR
- 36DRUM STOP
- 37NO TONER
- 38NO PAPER T1
- 39Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 40Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 41Clean the Drum Unit.
- 42MANUAL FEED
- 43TONER LOW
- 44Print both sides of paper (Manual 2-sided/Duplex Printing for Mac OS X 10.4.11 or greater)
- 45DRUM END SOON
- 46Curl or wavy
- 47Wrinkles or creases
- 48What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 49What is the difference between the toner cartridge and the drum unit?
- 50What is the Network Shared printing?