FAQs & Troubleshooting
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189 Results
- 1REPLACE DRUM
- 2Print the Network Configuration List.
- 3Can I print from or scan to Android™ Smartphone?
- 4JAM REAR
- 5REPLACE TONER
- 6Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 7What is the recommended paper?
- 8I cannot find some option in the Printing preferences. (For Windows)
- 9Download a file from the "Downloads" section and save it to Windows 8 computer.
- 10Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 11FUSER ERROR
- 12Envelope creases
- 13Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 14I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 17NO TONER
- 18Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 19I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 20Print a Printer Settings page.
- 21Cooling Down (COOLING DOWN)
- 22What is a "Generic PCL Driver"?
- 23Curl or wavy
- 24I cannot view documents on the bundled CD-ROM or the Brother web site from my Macintosh 10.4 system.
- 25The downloaded driver's name is different from my machine's name. (Linux)
- 26Print command (cupswrapper) (Linux)
- 27Delete print jobs from the print queue.
- 28The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 29Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 30Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 31Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 32Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 33I cannot print from my computer via network. (For Macintosh)
- 34The printer status is Offline or Paused.
- 35FRONT COVER OPEN or FUSER COVER OPEN
- 36MANUAL FEED
- 37TONER LOW
- 38Reset the print server to the default factory settings.
- 39I cannot print from my computer via network. (For Windows)
- 40When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 41I cannot install Brother drivers on Debian 10 or later (Linux)
- 42Cannot print after a Windows 10 update (June 2020)
- 43The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 46Use the Universal Printer Driver for PCL
- 47Verify the Brother machine connected to the Wired Network (For Macintosh)
- 48Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 49How to identify your Operating System (OS).
- 50The Drum LED is still on or flashing after I replace the drum unit with a new one.