FAQs & Troubleshooting
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143 Results
- 1JAM REAR
- 2What kind of paper can I use?
- 3Print on labels and envelopes from the manual feed slot.
- 4JAM INSIDE
- 5JAM TRAY 1
- 6REPLACE DRUM
- 7REPLACE TONER
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 9Delete print jobs from the print queue.
- 10Can I use AirPrint with my Brother machine?
- 11I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13Curl or wavy
- 14What is the recommended paper?
- 15I cannot install Brother drivers on Debian 10 or later (Linux)
- 16Can I print from or scan to Android™ Smartphone?
- 17TONER ENDED
- 18DRUM STOP
- 19The printer status is Offline or Paused.
- 20Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 21TONER LOW
- 22PRINT OVERRUN
- 23Envelope creases
- 24What do the LED indications mean?
- 25When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 26Clean the Drum Unit.
- 27How do I print a Test page?
- 28Black toner marks appear across the page.
- 29Faint
- 30Paper size settings are unavailable when I print from OpenOffice (Linux)
- 31My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 32The downloaded driver's name is different from my machine's name. (Linux)
- 33I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 34I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36Possible solutions for print quality issues
- 37The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 38What is Toner Continue Mode?
- 39A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 40I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 41The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 42CARTRIDGE ERROR
- 43NO PAPER T1
- 44SIZE ERROR DX
- 45The printer prints unexpectedly or it prints garbage data.
- 46DRUM ERROR
- 47MEMORY FULL
- 48DRUM END SOON
- 49What is the printable area per page?
- 50I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)