FAQs & Troubleshooting
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187 Results
- 1I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 2What kind of USB cable should I use?
- 3My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 6Functions supported in the Windows 7 built-in drivers
- 7JAM DUPLEX
- 8JAM REAR
- 9What kind of paper can I use?
- 10JAM TRAY 2
- 11To install the printer driver easily using a tool. (Linux)
- 12Uninstall printer drivers (Linux)
- 13I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 14The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 15What is Optional Font Package (BS-3000)?
- 16DX LEVER ERROR
- 17Where do I find a Parallel or USB interface cable?
- 18Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 19What is a peer-to-peer network and do Brother printers work in that kind of environment?
- 20Replace the toner cartridge.
- 21Cannot print after a Windows 10 update (June 2020)
- 22My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 23I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 24I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 25Delete print jobs from the print queue.
- 26How to identify your Operating System (OS).
- 27Can I print from or scan to Android™ Smartphone?
- 28The printer status is Offline or Paused.
- 29NO PAPER XXXX (XXXX means "TRAY1"/"TRAY2" or "MP( Multi-purpose) TRAY" etc")
- 30Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 31How do I replace LASER KIT?
- 32SIZE ERROR DX
- 33STORAGE FULL
- 34BUFFER ERROR
- 35TONER EMPTY
- 36Paper Feed Problems
- 37What kind of envelopes should I avoid?
- 38What does the LOAD LETTER sized error message mean?
- 39The paper does not feed from MultiPurpose Tray(MP Tray).
- 40How do I turn off the Quick Print Setup?
- 41How do I print on labels, transparencies etc?
- 42The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 43Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 44PAPER JAM
- 45An error message "MEMORY FULL" appears on the printer LCD.
- 46What is a "Generic PCL Driver"?
- 47Uninstall the drivers. (Mac OS X 10.5)
- 48Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 49JAM INSIDE
- 50JAM MP TRAY