FAQs & Troubleshooting
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154 Results
- 1What kind of USB cable should I use?
- 2Using the PING command to troubleshoot problems.
- 3How can I install the necessary driver on a Windows®98/Me PC using the USB interface?
- 4I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 5How do I perform a factory reset?
- 6I cannot print from my computer via USB.
- 7Where do I find a Parallel or USB interface cable?
- 8In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 9What is a file server based network and do Brother printers work in that type of environment?
- 10How can I change the IP address using the ARP and PING commands?
- 11What kind of paper can I use?
- 12I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 13Does NC-2200w work with Windows Vista?
- 14How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
- 15How do I display the Quick Print Setup as a Toolbar?
- 16How do I use the Quick Print Setup Utility?
- 17How can I enable/disable the Quick Print Setup Utility?
- 18How do I clean the inside of the printer and Drum Unit?
- 19Can I buy any MICR toner?
- 20I cannot install Brother drivers on Debian 10 or later (Linux)
- 21Windows 10 Support Information
- 22The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 23What is the Network Shared printing?
- 24Functions supported in the Windows 7 built-in drivers
- 25What kind of labels and transparencies can I use?
- 26How do I monitor the status of the printer?
- 27White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 28Replace the drum unit.
- 29What can happen if the wrong paper is used in your machine.
- 30When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 31When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 32I'm using the parallel port on my Windows® 95/98/Me PC, and the print speed is slow.(The printer pauses between each page.) What can I do?
- 33Large characters are printed incorrectly. (Linux)
- 34The driver installation finished successfully but I cannot print. (Linux)
- 35I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 36Open the Control Panel (For Windows)
- 37What is the difference between the toner cartridge and the drum unit?
- 38The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 39Black toner marks appear across the page.
- 40Printouts are faint.
- 41How do I clear paper jams?
- 42White spots appear in areas of dense black printing.
- 43I cannot install the driver when using the Driver Install Tool. (Linux)
- 44My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 45What driver package format is supported by my Linux distribution?
- 46Cannot print after a Windows 10 update (June 2020)
- 47Paper size settings are unavailable when I print from OpenOffice (Linux)
- 48My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 49The downloaded driver's name is different from my machine's name. (Linux)
- 50The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)