FAQs & Troubleshooting
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164 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Download a file from the "Downloads" section and save it to Windows 8 computer.
- 3The machine does not print anything.
- 4The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 5I cannot print from Mac OS X.
- 6Delete print jobs from the print queue.
- 7I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 8Printouts have a curl or wave.
- 9Print on envelopes.
- 10White lines appears down the page.
- 11My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 12I cannot install Brother drivers on Debian 10 or later (Linux)
- 13Cannot print after a Windows 10 update (June 2020)
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15How to identify your Operating System (OS).
- 16The printer status is Offline or Paused.
- 17Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 18What kind of envelopes should I avoid?
- 19The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 20How can I install the Web BRAdmin on Windows Server 2003?
- 21I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 22Can I print from DOS applications?
- 23When trying to print from Mac OS® X the print queue is stopped.
- 24When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 25I want to print using CUPS while keeping SELinux enabled. (Linux)
- 26The image is ghosted.
- 27Print command (cupswrapper) (Linux)
- 28To install the printer driver easily using a tool. (Linux)
- 29Install the built-in drivers (For Windows 8 and Windows 10)
- 30I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 31Change the printer driver settings (Windows/macOS)
- 32I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 33I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 34Functions supported in the Windows 7 built-in drivers
- 35The printer prints unexpectedly or it prints garbage.
- 36The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 37Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 38How do I print a Test page?
- 39Why are the alarm and data lights blinking?
- 40What kind of memory can I use?
- 41When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 42How do I change the print server password?
- 43How do I install additional memory?
- 44My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 45The printed letters are slanted, positioned incorrectly.
- 46The driver installation finished successfully but I cannot print. (Linux)
- 47Print command (LPR) (Linux)
- 48All print jobs are aborted and nothing is printed. (Linux)
- 49Open the Control Panel (For Windows)
- 50I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.