FAQs & Troubleshooting
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- 1Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 2Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 3What do the LED indications mean?
- 4Replace Toner
- 5My Brother machine could not be found over the network when I installed drivers on my PC.
- 6Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 9Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 10(Video) Load A5 paper
- 11The printer status is Offline or Paused.
- 12I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 13What is Brother iPrint&Scan?
- 14Replace Drum
- 15Cover is Open
- 16I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 17What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 18(Video) Set up your Brother machine
- 19(Video) Load A4/Letter paper
- 20How to identify your Operating System (OS).
- 21Jam Inside
- 22What is Toner Continue Mode?
- 23Print a Printer Settings page.
- 24The Error LED is still on or flashing after I replace the drum unit with a new one.
- 25Drum End Soon
- 26Load paper in the paper tray
- 27Can I print from and scan to iPhone, iPod touch and iPad?
- 28"Offline" appears on the Status Monitor.
- 29Delete print jobs from the print queue.
- 30No Paper
- 31Can I print from or scan to Android™ Smartphone?
- 32Enable the Brother machine's network interface.
- 33I cannot connect my machine to the wireless network (For Windows)
- 34Cooling Down
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 37Service Call
- 38Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 39Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 40Change the printer driver settings (Windows/macOS)
- 41Cartridge Error
- 42No Toner
- 43The printer is not printing or prints unexpectedly.
- 44I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 45I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 46(Video) Unpack your Brother machine
- 47Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 48I cannot print using my Brother machine on a wireless network (Mac)
- 49Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 50Check the IP addresses of your PC and the Brother machine