FAQs & Troubleshooting
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339 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2Mat, Cutting Blade and Material Combinations
- 3What is the lever (scanner lever) on the left side of the machine?
- 4How to use Standard Cut Blade Holder and Deep Cut Blade Holder
- 5List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 6ErrS12 appears on the computer screen.
- 7How to Activate the Calligraphy Kit
- 8List of Error Messages for CanvasWorkspace (Others)
- 9ErrS25 appears on the computer screen.
- 10The Hole Cannot be Punched Clearly in Paper Piercing
- 11Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 12Care and Maintenance (Cleaning the Trimmer Blade)
- 13Can the cutting machine cut felt, leather and synthetic leather?
- 14Where can I purchase any consumables or options for Brother Cutting Machine?
- 15How to Use the Roll Feeder 2 Function [Video]
- 16ErrS04 appears on the computer screen.
- 17E12004 appears on the computer screen.
- 18Can the cutting machine cut all materials automatically with the auto blade?
- 19Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 20Instructions for sending patterns created in CanvasWorkspace to the cutting machine via a USB Cable [Video]
- 21List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 22Downloading Optional Design Pattern Collection (My Collection Function)
- 23ErrS52 appears on the computer screen.
- 24ErrS07 appears on the computer screen.
- 25E03006 appears on the computer screen.
- 26How Do I Perform Trial Cutting for Roll Feeder? (Test Cut)
- 27What Should I do if the Machine cannot be Turned On Correctly? (Machine's LCD Touchscreen Display is not displayed correctly)
- 28N12001 appears on the computer screen.
- 29E12006 appears on the computer screen.
- 30E00004 appears on the computer screen.
- 31Scanning a Background Image (Background Scanning).
- 32When the mat is inserted, the attached material peels off.
- 33M4345001 appears on the Artspira app screen.
- 34How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 35Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 36If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 37Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 38What should I do if the scanned and cut positions are misaligned?
- 39M3124301 appears on the Artspira app screen.
- 40ErrS23 appears on the computer screen.
- 41ErrS10 appears on the computer screen.
- 42ErrS09 appears on the computer screen.
- 43ErrS06 appears on the computer screen.
- 44ErrS03 appears on the computer screen.
- 45ErrS02 appears on the computer screen.
- 46Can I purchase many of the same accessory kits and register for one CanvasWorkspace account?
- 47E94004 appears on the computer screen.
- 48E92002 appears on the computer screen.
- 49Can different types of material be attached to the same mat for cutting?
- 50How can CanvasWorkspace be installed or updated?