FAQs & Troubleshooting
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143 Results
- 1How to use the the versatile magnetic frame [Video instructions]
- 2Tutorial videos on how to use the machine [Video instructions]
- 3How to Embroider on Clothes. [Video instructions]
- 4"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 5How to configure administrator lock
- 6"Cannot connect to the PC. Please check the network connection." message appears on the LCD. What does it mean?
- 7How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 8Data cannot be saved to a USB flash drive
- 9How do I embroider on small pieces of fabric ?
- 10How to Embroider on Pet Collar. [Video instructions]
- 11How to Embroider on Shoes. [Video instructions]
- 12How do I use the embroidery crosshair positioning laser function to align the embroidering position?
- 13"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 14"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 15"Press the unlock key to unlock the machine." message appears on the LCD. What does it mean?
- 16Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 17Maintenance (Oiling the machine)
- 18"Needle bar case position error" message appears on the LCD. What does it mean?
- 19After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 20Data cannot be transferred even though the machine number has been input. (M5622201)
- 21How to connect your machine and transfer data to Artspira
- 22M6331001 appears on the Artspira app screen.
- 23M2513631 appears on the Artspira app screen.
- 24M1332002 appears on the Artspira app screen.
- 25Introducing Brother My Stitch Monitor application
- 26"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 27"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 28How do I check the thread tension ?
- 29Loops appear on the surface of the fabric when embroidering.
- 30"Wiper error." message appears on the LCD. What does it mean and how do I clear it?
- 31"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 32How do I adjust the tension of the upper thread ?
- 33How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 34Maintenance (Clean the hook)
- 35"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 36Multiple data cannot be transferred to the machine at once
- 37How to unsubscribe from Artspira
- 38How to disconnect the machine from Artspira using the Artspira app
- 39M4452001 appears on the Artspira app screen.
- 40How to find the security information (SSID and network key) for your home network
- 41Nothing happens, even if the LCD display is pressed.
- 42Although the thread is not broken, a broken thread error occurs and the machine stops.
- 43How do I adjust the tension of the bobbin thread ?
- 44"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 45"Stop while needle bar case transferring." message appears on the LCD. What does it mean?
- 46Why does the upper thread keep breaking?
- 47I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 48E96001 appears on the Artspira app screen.
- 49E92001 appears on the Artspira app screen.
- 50M5613201 appears on the Artspira app screen.