FAQs & Troubleshooting
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143 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to set up the cap frame driver. [Video instructions]
- 3How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 4How to Embroider on Clothes. [Video instructions]
- 5How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 6How to use the Round frame (PRPRFK1) [Video instructions]
- 7Data cannot be saved to the machine
- 8How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 9How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 10The App shows the message "No Supported Machines Found".
- 11"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 12How to Embroider on Cap. [Video instructions]
- 13How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 14There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 15How do I use the embroidery crosshair positioning laser function to align the embroidering position?
- 16"Set the clock." message appears on the LCD. What does it mean?
- 17How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 18How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 19Data cannot be transferred even though the machine number has been input. (M5622201)
- 20M3124301 appears on the Artspira app screen.
- 21How to use the the versatile magnetic frame [Video instructions]
- 22"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 23The upper thread does not reach the bobbin thread when embroidering begins.
- 24The bobbin thread breaks.
- 25"This pattern cannot be used." message appears on the LCD. What does it mean?
- 26How to set up the cap frame. [Video instructions]
- 27How to Embroider on Bag. [Video instructions]
- 28How to Embroider on Pet Collar. [Video instructions]
- 29How to Embroider on Shoes. [Video instructions]
- 30"Failed to save file." message appears on the LCD. What does it mean?
- 31E92001 appears on the Artspira app screen.
- 32There is no machine that can be transferred
- 33How to change the displayed language
- 34M4452001 appears on the Artspira app screen.
- 35What is operator lock?
- 36"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 37Although the thread is not broken, a broken thread error occurs and the machine stops.
- 38"OK to revert to previous color changes?" message appears on the LCD. What does it mean?
- 39Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 40Maintenance (Cleaning the bobbin case) [ Video ]
- 41Maintenance (Oiling the machine)
- 42Maintenance (Clean the hook)
- 43"Needle threader error" message appears on the LCD. What does it mean?
- 44"Needle case motor has been locked." message appears on the LCD. What does it mean?
- 45"Needle bar case position error" message appears on the LCD. What does it mean?
- 46I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 47M5612301 appears on the Artspira app screen.
- 48Data cannot be saved to a USB flash drive
- 49The pattern transferred from the Artspira app does not appear on the screen of the machine
- 50How to stop "Send usage information to help improve Brother products and services"