FAQs & Troubleshooting
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99 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the the versatile magnetic frame [Video instructions]
- 3How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 4How to set up the cap frame driver. [Video instructions]
- 5How to Embroider on Clothes. [Video instructions]
- 6How to use the Round frame (PRPRFK1) [Video instructions]
- 7"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 8How to set up the cap frame. [Video instructions]
- 9How to Embroider on Bag. [Video instructions]
- 10How to Embroider on Shoes. [Video instructions]
- 11How do I thread the machine? (Threading the upper thread)
- 12Maintenance (Cleaning the bobbin case) [ Video ]
- 13How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 14How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 15How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 16How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 17Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 18How to Embroider on Pet Collar. [Video instructions]
- 19How to Embroider on Cap. [Video instructions]
- 20How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 21Maintenance (Cleaning around the needle plate)
- 22Maintenance (Cleaning the bobbin case)
- 23How do I attach or remove the embroidery frame ?
- 24"Transmitting by USB" message appears on the LCD. What does it mean?
- 25How do I check the thread tension ?
- 26"This pattern cannot be used." message appears on the LCD. What does it mean?
- 27"This embroidery card cannot be used. Unusable cards include, cards licensed for sale in other countries, no embroidery pattern, etc." message appears on the LCD. What does it mean?
- 28Maintenance (Cleaning the thread paths of the upper threads)
- 29There are needle cuts or holes in the garment.
- 30The machine is noisy while embroidering.
- 31How do I adjust the tension of the upper thread ?
- 32How do I restart embroidering when the thread breaks or the bobbin thread runs out while embroidering?
- 33Maintenance (Clean the hook)
- 34Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 35"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 36The needle threader cannot be used.
- 37Loops appear on the surface of the fabric when embroidering.
- 38"This file exceeds the data capacity and cannot be used. Use a suitable size file." message appears on the LCD. What does it mean?
- 39"This file cannot be used." message appears on the LCD. What does it mean?
- 40"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 41"OK to revert to previous color changes?" message appears on the LCD. What does it mean?
- 42How do I adjust the tension of the bobbin thread ?
- 43"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 44"The pattern is too large for the extra large embroidery frame." message appears on the LCD. What does it mean?
- 45"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 46"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 47"Trimming sensor error." message appears on the LCD. What does it mean?
- 48"This pattern cannot combine." message appears on the LCD. What does it mean?
- 49"This pattern cannot be used since it exceeds the data capacity." message appears on the LCD. What does it mean?
- 50"Change to a larger embroidery frame." message appears on the LCD. What does it mean?