FAQs & Troubleshooting
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- 1Tutorial videos on how to use the machine [Video instructions]
- 2"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 3How to set up the cap frame. [Video instructions]
- 4Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 5How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 6How to Embroider on Cap. [Video instructions]
- 7How to use the Round frame (PRPRFK1) [Video instructions]
- 8How to set up the cap frame driver. [Video instructions]
- 9How to Embroider on Shoes. [Video instructions]
- 10There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 11How do I adjust the tension of the upper thread ?
- 12How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 13How to Embroider on Clothes. [Video instructions]
- 14How to Embroider on Pet Collar. [Video instructions]
- 15Maintenance (Cleaning the bobbin case) [ Video ]
- 16How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 17How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 18How to use the the versatile magnetic frame [Video instructions]
- 19How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 20Maintenance (Cleaning the thread paths of the upper threads)
- 21How do I adjust the tension of the bobbin thread ?
- 22Loops appear on the surface of the fabric when embroidering.
- 23"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 24"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 25How do I wind the bobbin?
- 26"OK to delete the selected picture?" message appears on the LCD. What does it mean?
- 27How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 28"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 29Although the thread is not broken, a broken thread error occurs and the machine stops.
- 30"This USB media cannot be used." message appears on the LCD. What does it mean?
- 31"This pattern cannot be used since it exceeds the data capacity." message appears on the LCD. What does it mean?
- 32"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 33"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 34How do I attach Iron-On Stabilizer (Backing) to Fabric ?
- 35How to Embroider on Bag. [Video instructions]
- 36How do I thread the machine? (Threading the upper thread)
- 37How do I check the thread tension ?
- 38The needle threader cannot be used.
- 39The machine is noisy while embroidering.
- 40"This file exceeds the data capacity and cannot be used. Use a suitable size file." message appears on the LCD. What does it mean?
- 41"This embroidery card cannot be used. Unusable cards include, cards licensed for sale in other countries, no embroidery pattern, etc." message appears on the LCD. What does it mean?
- 42"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 43"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 44"The USB media is write-protected so the data cannot be deleted. Cancel the write-protection before trying to delete the data." message appears on the LCD. What does it mean?
- 45"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?
- 46"OK to cancel the current pattern selection?" message appears on the LCD. What does it mean?
- 47There are needle cuts or holes in the garment.
- 48The upper thread does not reach the bobbin thread when embroidering begins.
- 49The bobbin thread breaks.
- 50"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?