FAQs & Troubleshooting
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142 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 3How to Embroider on Shoes. [Video instructions]
- 4How to use the the versatile magnetic frame [Video instructions]
- 5Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 6The monitoring app on the smart device receives the notification items I do not need.
- 7The App shows the message "No Supported Machines Found".
- 8How to use the Round frame (PRPRFK1) [Video instructions]
- 9How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 10How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 11Introducing Brother My Stitch Monitor application
- 12How to Embroider on Clothes. [Video instructions]
- 13How to Embroider on Pet Collar. [Video instructions]
- 14How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 15M3124301 appears on the Artspira app screen.
- 16Maintenance (Oiling the machine) [ Video ]
- 17Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 18"Select a pattern." message appears on the LCD. What does it mean?
- 19M6331001 appears on the Artspira app screen.
- 20M5622201 appears on the Artspira app screen.
- 21"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 22The App shows the message "Settings screen".
- 23"Can not find the positioning mark, please set the frame to the previous position." message appears on the LCD. What does it mean?
- 24How to find the security information (SSID and network key) for your home network
- 25"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 26"Trimming sensor error." message appears on the LCD. What does it mean?
- 27"This pattern cannot be used since it exceeds the data capacity." message appears on the LCD. What does it mean?
- 28How do I attach or remove the embroidery frame?
- 29How do I adjust the tension of the bobbin thread ?
- 30"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 31How do I thread the machine? (Threading the upper thread)
- 32Stabilizers (Backing)
- 33M5612301 appears on the Artspira app screen.
- 34After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 35M2513631 appears on the Artspira app screen.
- 36M2102501 appears on the Artspira app screen.
- 37"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 38"The pattern extends out of the pattern area. Change position of the pattern and scan the new area." message appears on the LCD. What does it mean?
- 39"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 40"Can't use this key during camera mode." message appears on the LCD. What does it mean?
- 41"Cannot recognize the embroidery positioning mark." message appears on the LCD. What does it mean?
- 42"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 43"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 44Although the thread is not broken, a broken thread error occurs and the machine stops.
- 45"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 46How do I attach Iron-On Stabilizer (Backing) to Fabric ?
- 47How do I adjust the tension of the upper thread ?
- 48"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 49Maintenance (Cleaning the thread paths of the upper threads)
- 50Maintenance (Cleaning the bobbin case)
