FAQs & Troubleshooting
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102 Results
- 1How do I adjust thread tension for embroidering?
- 2Tutorial videos on how to use the machine [Video instructions]
- 3The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 4How do I select or display patterns according to the embroidery frame size?
- 5How do I adjust the sensitivity of the operation keys?
- 6How do I hoop the fabric in the embroidery frame?
- 7M3124301 appears on the Artspira app screen.
- 8How to update your machine software by downloading the update file directly to your machine using a wireless network
- 9The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 10The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 11"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 12How do I retrieve the patterns from the machine’s memory?
- 13Multiple data cannot be transferred to the machine at once
- 14Where do I put the oil in my machine?
- 15"Preventive maintenance is recommended." ppears on the LCD.
- 16"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 17"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 18How do I enter a line feed in the embroidery pattern?
- 19How do I remove or attach the presser foot ?
- 20E96001 appears on the Artspira app screen.
- 21How to link accounts
- 22M2102501 appears on the Artspira app screen.
- 23How to set up the wireless network connection with the wizard on the machine
- 24How to find the security information (SSID and network key) for your home network
- 25When the thread became tangled under the bobbin winder seat
- 26How do I attach or remove the embroidery frame ?
- 27"Cannot recognize the data for the selected pattern. The data may be corrupted." message appears on the LCD. What does it mean and how do I clear it?
- 28M4345001 appears on the Artspira app screen.
- 29Data cannot be saved to a USB flash drive
- 30[Embroidery machine users] How to retrieve the data transferred from Artspira
- 31There is no machine that can be transferred
- 32About the contents and data treated by Artspira app
- 33M6331001 appears on the Artspira app screen.
- 34M5541001 appears on the Artspira app screen.
- 35M4341001 appears on the Artspira app screen.
- 36M1332002 appears on the Artspira app screen.
- 37"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 38Stitches are skipped
- 39"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 40How do I change the font type in the embroidery pattern?
- 41"Cannot change the font since some letters are not included to the selected font." message appears on the LCD. What does it mean?
- 42How do I attach or remove the Embroidery Unit?
- 43How do I thread the machine (Threading the upper thread)?
- 44How do I wind the bobbin?
- 45"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?
- 46"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 47I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 48E92001 appears on the Artspira app screen.
- 49After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 50How to change the displayed language