FAQs & Troubleshooting
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101 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2Touch panel is malfunctioning.
- 3How do I set the bobbin?
- 4The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 5How do I adjust thread tension for embroidering?
- 6The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 7It is difficult to remove the needle plate cover from the machine. (How do I remove the needle plate cover from the machine?)
- 8How do I remove or attach the Embroidery foot ?
- 9Where do I put the oil in my machine?
- 10How do I hoop the fabric in the embroidery frame?
- 11How do I restart embroidering if the thread breaks or the bobbin runs out of thread during embroidering?
- 12How do I adjust the sensitivity of the operation keys?
- 13How do I wind the bobbin?
- 14"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 15M2102501 appears on the Artspira app screen.
- 16How to find the security information (SSID and network key) for your home network
- 17"Cannot change the font since some letters are not included to the selected font." message appears on the LCD. What does it mean?
- 18How do I attach or remove the embroidery frame ?
- 19The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 20"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 21"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 22How do I change the needle ?
- 23Data cannot be saved to a USB flash drive
- 24[Embroidery machine users] How to retrieve the data transferred from Artspira
- 25Data cannot be transferred even though the machine number has been input. (M5622201)
- 26How to unsubscribe from Artspira
- 27"F03" appears on the LCD. What does it mean?
- 28How do I thread the machine (Threading the upper thread)?
- 29"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 30How do I clean the race?
- 31Embroidery
- 32After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 33"Not enough available memory to save." message appears on the LCD. What does it mean?
- 34When the thread became tangled under the bobbin winder seat
- 35"This USB media cannot be used." message appears on the LCD. What does it mean?
- 36E96001 appears on the Artspira app screen.
- 37M5622201 appears on the Artspira app screen.
- 38How to change the needle stop position
- 39"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 40Fabric puckers
- 41"Pattern extends to the outside of embroidery frame." message appears on the LCD. What does it mean?
- 42How do I attach or remove the Embroidery Unit?
- 43"Not enough available memory to save the pattern. Delete another pattern?." message appears on the LCD. What does it mean?
- 44M5612301 appears on the Artspira app screen.
- 45How to obtain and input PIN of machine
- 46Introducing the Brother Artspira application
- 47M1332002 appears on the Artspira app screen.
- 48How to set up the wireless network connection with the wizard on the machine
- 49Bobbin thread breaks
- 50"F07" appears on the LCD. What does it mean?