FAQs & Troubleshooting
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141 Results
- 1Combination of fabric, thread and needle
- 2How to use the Braiding Foot. (Optional accessory : SA141 / F021N) [Video instructions]
- 3How to use the Gathering Foot. (Optional accessory : SA120 / F012N) [Video instructions]
- 4When thread got tangled.
- 5"Lower the presser foot lever." message appearing on the LCD. What does it mean and how do I clear it?
- 6Why does the needle keep breaking?
- 7How to use the Pearls and Sequins Foot. (Optional accessory : SA150 / F028N) [Video instructions]
- 8How to use the Straight Stitch Foot. (Optional accessory : SA167 / F042N, SA108 / F011N) [Video instructions]
- 9How to use the Non Stick Foot. (Optional accessory : SA114 / F007N, SA122 / F008N) [Video instructions]
- 10How to use the 1/4 inch Piecing Foot. (Optional accessory : SA125 / F001N, SA185 / F057) [Video instructions]
- 11"Before embroidering, make sure embroidery frame is moved as far back as possible and the frame-securing lever is locked down. Then, press "Start/Stop" button to embroidery." message appearing on the LCD. What does it mean and how do I clear it?
- 12Why does my thread keep jamming?
- 13"Transmitting by USB" message appearing on the LCD. What does it mean and how do I clear it?
- 14"This button does not operate when the embroidery unit is attached." message appears on the LCD. What does it mean?
- 15How to use the Candlewicking Foot. (Optional accessory : SA193 / F068) [Video instructions]
- 16Sewing is started even though the presser foot is raised.
- 17The stitch patterns cannot be selected.
- 18The needle or the presser foot can not be changed in the free-motion sewing mode.
- 19How do I recall a specific embroidery pattern from the computer?
- 20"USB media is not loaded. Load USB media." message appearing on the LCD. What does it mean and how do I clear it?
- 21"Cannot embroider since the embroidery unit is not attached. Turn off the machine, and then attach the embroidery unit." message appears on the LCD. What does it mean?
- 22"The pattern is too large for the extra large embroidery frame." message appears on the LCD. What does it mean?
- 23When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the Innov-is series?
- 24How do I adjust an alternate bobbin case(with pink marking or no marking) using an embroidery pattern?
- 25The thread tension is incorrect.
- 26How do I thread my machine for use with the twin needle option?
- 27"This USB media is incompatible." message appearing on the LCD. What does it mean and how do I clear it?
- 28"OK to separate the combined border pattern?" message appearing on the LCD. What does it mean and how do I clear it?
- 29"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 30"This editing function cannot be used when the pattern is out of the red outline. Use this function after moving the pattern." message appears on the LCD. What does it mean?
- 31"Remove the embroidery frame." message appears on the LCD. What does it mean?
- 32"Finish editing the pattern before sewing the pattern." message appears on the LCD. What does it mean?
- 33"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 34"There is no embroidery card in card slot. Insert an embroidery card." message appearing on the LCD. What does it mean and how do I clear it?
- 35When tansferring an embroidery data from PE-DESIGN 11 to the embroidery machine connected to the computer with a USB cable, the message "Disk full while accessing [filename]." appears.
- 36How to use the Ruffler Foot. (Optional accessory : SA565/ F078) [Video instructions]
- 37How to use the 5 Groove Pin Tuck Foot. (Optional accessory : SA194 / F069) [Video instructions]
- 38How to use the Adjustable Binder Foot. (Optional accessory : SA198 / F071) [Video instructions]
- 39How to use the Bobbin Work Kit. (Optional accessory : SABWRK1 / BWRK1) [Video instructions]
- 40How to use the Binding Foot. (Optional accessory : SA109 / F014N) [Video instructions]
- 41How to use the Ruffler Foot. (Optional accessory : SA143 / F051) [Video instructions]
- 42How to use the Pin Tuck Foot. (Optional accessory : SA179 / F058, F059, SA162 / F037N) [Video instructions]
- 43How to use the Fringe Foot. (Optional accessory : SA142 / F025N) [Video instructions]
- 44How to use the Side Cutter. (Optional accessory : SA177 / F054) [Video instructions]
- 45How to use the Roller Foot. (Optional accessory : SA190 / F066) [Video instructions]
- 46How to use the Picot Foot. (Optional accessory : SA164 / F039N, SA149 / F029N) [Video instructions]
- 47How to use the Stitch in the Ditch Foot. (Optional accessory : SA191 / F065) [Video instructions]
- 48How to use the Blind Stitch Foot. (Optional accessory : SA133 / F017N, SA134 / F018N) [Video instructions]
- 49How to use the Piping Foot. (Optional accessory : SA192 / F067) [Video instructions]
- 50How do I manually thread my machine?