FAQs & Troubleshooting
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35 Results
- 1I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 2Can I confirm that the FAX was sent correctly?
- 3How does the "FAX/TEL" Mode work?
- 4What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6Can I connect my External Answering Device in another room and still receive faxes?
- 7Can an External Answering Device(TAD) be used instead of the built-in one?
- 8Can I reduce the size of a received fax on this machine?
- 9Can I print from or scan to Android™ Smartphone?
- 10"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 11How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 12Can I print a report that will show a listing of faxes I sent and received?
- 13When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 14Do I need a telephone line to send and receive faxes with my Brother machine?
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16What is Distinctive Ring and how do I program it?
- 17How do I program the date and time?
- 18How do I improve the copy or fax quality?
- 19What does "NG" on the Transmission Verification Report mean?
- 20When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 21My Brother machine has no power.
- 22I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 23I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 24What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 25How do I know which receive mode to select?
- 26Vertical streaks appear in my copies.
- 27Whenever anyone attempts to leave a message, all they hear are funny sounds and eventually a high pitched squeal. Why is this happening?
- 28I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 29How do I connect an External Telephone?
- 30How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 31Why can't I copy or send? All the keys just beep 3 times.
- 32How can I clear the "PAPER JAM" error message?
- 33I am experiencing problems sending a fax, what can I do?
- 34Why are my sent faxes always received with a black vertical line down the page?
- 35My FAX/MFC will not Dial. Why?