FAQs & Troubleshooting
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37 Results
- 1What is Distinctive Ring and how do I program it?
- 2Set up an answering machine (TAD) to work on the same line as the fax.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 5How can I clear the "PAPER JAM" error message?
- 6How do I improve the copy or fax quality?
- 7How to clear "Cooling Down" Error?
- 8I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 9What does "COMM.ERROR" on the LCD display mean?
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11My Brother machine has no power.
- 12How can I clear the "Check Document " error message?
- 13How do I connect an External Telephone?
- 14How does the "FAX/TEL" Mode work?
- 15What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 16I am experiencing problems sending a fax, what can I do?
- 17Do I need a telephone line to send and receive faxes with my Brother machine?
- 18Can I print from or scan to Android™ Smartphone?
- 19I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 20I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 21How do I know which receive mode to select?
- 22Vertical streaks appear in my copies.
- 23I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 24How do I replace the ribbon?
- 25Why can't I copy or send? All the keys just beep 3 times.
- 26Can I connect my External Answering Device in another room and still receive faxes?
- 27I have my fax machine set in the External Telephone Answering Device(TAD MODE), and have my Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 28Can I print a report that will show a listing of faxes I sent and received?
- 29How do I print the received faxes that are stored in memory? (Fax Storage)
- 30How do I program the date and time?
- 31When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 32Why are my sent faxes always received with a black vertical line down the page?
- 33Can I confirm that the FAX was sent correctly?
- 34Can I reduce the size of a received fax on this machine?
- 35When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 36My FAX/MFC will not Dial. Why?
- 37What does "MACHINE ERROR XX" mean?