FAQs & Troubleshooting
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193 Results
- 1Replace Drum
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3Jam Rear
- 4White lines down the page
- 5Page skewed
- 6Black lines down the page
- 7No Toner
- 8Store numbers on my Brother machine for easy dialing from the PC.
- 9Replace Toner
- 10I cannot install Brother drivers on Debian 10 or later (Linux)
- 11Drum Stop
- 12The printer status is Offline or Paused.
- 13My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 14Open the Control Panel (For Windows)
- 15Download a file from the "Downloads" section and save it to Windows 8 computer.
- 16Can I use AirPrint with my Brother machine?
- 17I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 18Change or delete an existing One Touch or Speed Dial number.
- 19How do I make my faxed documents lighter or darker? (Fax Contrast)
- 20TONER ENDED
- 21Set up my Brother machine to forward the received faxes to another location.
- 22I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 23In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 24White spots or black spots at 94 mm (3.7 in.) intervals
- 25Envelope creases
- 26Black toner marks across the page
- 27Ghost
- 28All black
- 29I cannot print from my computer via USB.
- 30Clean the scanner to improve the copy or fax quality.
- 31What is the "Station ID" and how do I set it?
- 32I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 33The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 34Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 35I still receive the error message "Replace Drum" or "Drum Stop" after I replace the drum unit with a new one.
- 36How do I know which receive mode to select?
- 37Can I print from or scan to Android™ Smartphone?
- 38Change the printer driver settings (Windows/macOS)
- 39My Brother machine has no power.
- 40Curled
- 41Print a report that will show a listing of faxes I sent and received.
- 42What is Distinctive Ring and how do I program it?
- 43Curled or wavy
- 44Why doesn't the machine answer when receiving a call?
- 45Confirm that a FAX I sent was received correctly
- 46The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 47I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 48My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 49Load legal size paper in the paper tray.
- 50Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?