FAQs & Troubleshooting
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144 Results
- 1When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2What iOS mobile application can I use?
- 3How to create serialized labels (Pro Label Tool)
- 4I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 5I cannot print large characters on the heat shrink tube HSe 3:1.
- 6How do I print multiple lines and how many lines can I print?
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8How do I uninstall the printer driver?
- 9How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10Can my printer use TZ/TZe tapes?
- 11Where can I find my Brother printer's serial number?
- 12Poor print quality when printing on narrow labels. (iPrint&Label)
- 13I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 14Printing is not possible. (USB connection)
- 15Where can I download the latest P-touch Editor for Mac?
- 16How do I transfer label or slip templates?
- 17My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 18I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 19How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 20How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 21(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 22I cannot install the printer driver or print in Windows 11.
- 23The data imported from a CSV file is not included on the printed label. (Pro Label Tool)
- 24How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 25How do I clear the display?
- 26How do I type an uppercase letter?
- 27Open LBX files created in P-touch Editor in Pro Label Tool
- 28(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 29What is the compatible barcode protocol? (iPrint&Label)
- 30The tape got jammed or stuck in the printer.
- 31"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 32The fabric tape became detached after washing.
- 33Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 34I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 35(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 36How to delete the registry information and files related to the printer driver
- 37How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 38How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 39The driver downloaded from the website cannot be installed.
- 40The printed label contains blank horizontal lines.
- 41The display remains blank after the power is turned on.
- 42Why does my machine display "Cutter Error!" or "Cutter Malfunction!" ?
- 43Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 44I connected multiple printers of the same model to one computer but can only print from one of them.
- 45(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 46The label is not printed even though I pressed the print key.
- 47How do I connect my printer to the computer via Wi-Fi® using an access point? (Windows 11 24H2)
- 48I cannot print using a HSe cassette.
- 49P-touch Editor crashes when I open it on my Mac.
- 50Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
