FAQs & Troubleshooting
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126 Results
- 1I want my printer to use less tape for each label. (P-touch Editor 5.1/5.2)
- 2I cannot find the printer when using AirPrint or iPrint&Label on iOS10 and connecting to my printer in Ad-hoc mode.
- 3How can I print wirelessly after installing the printer driver? (for Mac)
- 4Which devices and connection methods can I use? (iPrint&Label)
- 5What iOS mobile application can I use?
- 6My label is printing like a mirror image. (P-touch Editor 5.1/5.2 for Windows)
- 7What Android™ mobile application can I use?
- 8I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 9The tape got jammed or stuck in the printer.
- 10Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 11Which brands of Ni-MH rechargeable batteries do you recommend?
- 12The top and base layers of the laminated tape are misaligned.
- 13The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 14I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 15How do I download drivers and applications in Windows 10?
- 16What is Wireless Direct?
- 17I cannot edit the database.
- 18Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 19How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 20Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 21How to delete the registry information and files related to the printer driver
- 22How to identify your Operating System (OS) for Windows or Mac
- 23How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.1/5.2 for Windows)
- 24Printing is not possible. (USB connection)
- 25I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 26"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 27Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 28How can I print multiple labels? (P-touch Editor 5.1/5.2 for Windows)
- 29The display remains blank after turning on the power.
- 30Where can I find my Brother printer's serial number?
- 31P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 32When I click on Printer Settings I get an error message: "A compatible printer cannot be found". How do I correct this problem? (iPrint&Label)
- 33I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 34Where can I download Brother iPrint&Label? (iPrint&Label)
- 35What is Brother iPrint&Label? (iPrint&Label)
- 36How do I print multiple lines and how many lines can I print?
- 37How do I clear the display?
- 38When I try to use the database function, an application error occurs. (P-touch Editor 5.1/5.2 for Windows)
- 39How to use the Numbering function (P-touch Editor 5.1/5.2 for Windows)
- 40How do I type an uppercase letter?
- 41The tape does not cut well.
- 42Installing a CA certificate
- 43Can my printer use TZ/TZe tapes?
- 44How to create a barcode from two data fields (P-touch Editor 5.1/5.2 for Windows)
- 45I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 46How to open the Devices and Printers window
- 47How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 48Is there a way to automatically store or manage the label data? (P-touch Editor 5.1/5.2 for Windows)
- 49I want to know how to use P-touch Editor. (P-touch Editor 5.1/5.2 for Windows)
- 50I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
