FAQs & Troubleshooting
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187 Results
- 1No Paper / No Paper Fed / No Paper T1 / No Paper MP
- 2Load Paper in the Multi‑purpose Tray (MP Tray)
- 3Reset the Network Settings to Factory Default
- 4Load Documents in the Automatic Document Feeder (ADF)
- 5(Video) Load A4/Letter papers
- 6Check ink level, then press [OK]
- 7Wireless setup is requesting a WPS PIN to complete the setup
- 8High Temperature
- 9My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 10Check the Print Alignment from Your Brother Machine
- 11Access Web Based Management
- 12What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 13Clean the Print Head from Your Brother Machine
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15(Video) Fill the ink tanks
- 16What is Brother iPrint&Scan?
- 17The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 18I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 19Cannot print after a Windows 10 update (June 2020)
- 20Check the Print Quality
- 21The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 22Cover is Open
- 23What is the recommended paper?
- 24(Video) How to Email Print
- 25Paper is Jammed Inside and in the Multi-purpose Tray (Paper Jam/Jam E Inside/MP)
- 26My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 27Refill Ink
- 28Add your Brother machine with AirPrint (macOS)
- 29Other Problems
- 30I cannot print on a wireless (Wi-Fi) network (Windows)
- 31Change the Print Options to Improve Your Print Results
- 32(Video) Load Paper in the Multi‑purpose Tray (MP Tray)
- 33Install the Brother iPrint&Scan application (for mobile device)
- 34Change the printer driver settings (Windows)
- 35Improve poor print quality.
- 36What driver package format is supported by my Linux distribution?
- 37(Video) Set up your Brother machine
- 38(Video) Load Envelopes
- 39Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 40Delete print jobs from the print queue.
- 41Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 42Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 43Print using only the black ink tank when the Color tanks have run out.
- 44Document Jam
- 45Printer Jam or Paper Jam
- 46Print the Network Configuration Report
- 47I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 48Enter Text on Your Brother Machine.
- 49Document is Jammed inside the ADF Unit
- 50Clean the Paper Pick-up Rollers