FAQs & Troubleshooting
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184 Results
- 1Refill Ink
- 2Other Problems
- 3Printer Jam or Paper Jam
- 4How to identify your Operating System (OS).
- 5Clean the Print Head from Your Brother Machine
- 6Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 7Reset Your Machine
- 8Add your Brother machine with AirPrint (macOS)
- 9Check the Print Quality
- 10Set up your Brother machine on a wireless network (Windows/macOS)
- 11Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 12Check ink level, then press [OK]
- 13(Video) Set up your Brother machine
- 14Load Paper in the Manual Feed Slot
- 15Install the Brother iPrint&Scan application (for mobile device)
- 16Reduce Printing Noise
- 17What is Brother iPrint&Scan?
- 18I cannot print on a wireless (Wi-Fi) network (Windows)
- 19(Video) Load A4/Letter papers
- 20High Temperature
- 21Brother iPrint&Scan cannot find my Brother machine (macOS)
- 22Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 23My Brother machine could not be found over the network when I installed drivers on my computer.
- 24Cannot Print XX or Print Unable XX
- 25Document Jam
- 26I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 27(Video) Fill the ink tanks
- 28The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 29Ink Low
- 30What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 31What driver package format is supported by my Linux distribution?
- 32(Video) Load Envelopes
- 33Change the Print Options to Improve Your Print Results
- 34Load Documents in the Automatic Document Feeder (ADF)
- 35I cannot find some option in the Printing preferences. (For Windows)
- 36Improve poor print quality.
- 37I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 38Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40Printing/ Scanning with a mobile device
- 41Paper is Jammed in the Machine when using the Standard Paper Tray (Paper Jam)
- 42Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 43The printer status is Offline or Paused.
- 44I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 45I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 46Clean the Paper Pick-up Rollers
- 47What is the default password for my Brother machine?
- 48(Video) How to Email Print
- 49Change the printer driver settings (Windows)
- 50Clean the Scanner