FAQs & Troubleshooting
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184 Results
- 1Refill Ink
- 2Printer Jam or Paper Jam
- 3(Video) Set up your Brother machine
- 4Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 5Clean the Print Head from Your Brother Machine
- 6How to identify your Operating System (OS).
- 7Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 8Other Problems
- 9(Video) Load A4/Letter papers
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11(Video) Fill the ink tanks
- 12Install the Brother iPrint&Scan application (for mobile device)
- 13I cannot find some option in the Printing preferences. (For Windows)
- 14Cannot Print XX or Print Unable XX
- 15My Brother machine could not be found over the network when I installed drivers on my computer.
- 16Load Paper in the Manual Feed Slot
- 17Reduce Printing Noise
- 18Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 19Document Jam
- 20I cannot print on a wireless (Wi-Fi) network (Windows)
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22Reset Your Machine
- 23Add your Brother machine with AirPrint (macOS)
- 24Brother iPrint&Scan cannot find my Brother machine (macOS)
- 25What is Brother iPrint&Scan?
- 26I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 27High Temperature
- 28I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 29I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 30I cannot install Brother drivers on Debian 10 or later (Linux)
- 31Check ink level, then press [OK]
- 32Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 33My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 34Change the Print Options to Improve Your Print Results
- 35Check the Print Quality
- 36Change the printer driver settings (Windows)
- 37What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 38(Video) How to Email Print
- 39What driver package format is supported by my Linux distribution?
- 40Paper is Jammed in the Machine when using the Standard Paper Tray (Paper Jam)
- 41Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 42Set up your Brother machine on a wireless network (Windows/macOS)
- 43I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 44My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 45Cannot print after a Windows 10 update (June 2020)
- 46The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 47Printing/ Scanning with a mobile device
- 48(Video) When I print photos, the color quality is not good.
- 49Print using only the black ink tank when the Color tanks have run out.
- 50Where can I download Brother iPrint&Scan application for Mac?