FAQs & Troubleshooting
Popular |
236 Results
- 1How to identify your Operating System (OS).
- 2Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 3Paper Jam
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Set up a Brother machine and your mobile device on a wireless network
- 6(Video) Load A4/Letter paper
- 7Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 8Print as a Poster (Windows®)
- 9Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 10When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 11What is Brother iPrint&Scan?
- 12Refill Ink
- 13Clean the Paper Pick-up Rollers
- 14What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 15I cannot install Brother drivers on Debian 10 or later (Linux)
- 16The printer status is Offline or Paused.
- 17I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 19Ink Low
- 20Print using only the black ink tank when the Color tanks have run out.
- 21One or more of my colors are not printing (blank).
- 22Load envelopes
- 23Check the Print Quality
- 24My Brother machine could not be found over the network when I installed drivers on my computer.
- 25The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 26Loading paper in the manual feed slot.
- 27What driver package format is supported by my Linux distribution?
- 28I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 29Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 30Load Documents on the Scanner Glass
- 31Protect your Brother machine against unauthorised access over the network
- 32Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 33Ink Box Full / InkBox Full
- 34Where is the USB/Ethernet port on the machine?
- 35I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 36How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 37(Video) Set up your Brother machine
- 38(Video) Load an Envelope (Manual Feed Slot)
- 39Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 40A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 41Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 42Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 43Document Jam
- 44Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 45I cannot find some options in the Print dialog box (macOS 11 or later)
- 46Wireless setup is requesting a WPS PIN to complete the setup
- 47Printing is slow or printed images are too dark (Windows)
- 48Check the Print Alignment from Your Brother Machine
- 49The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 50Scan from the Brother iPrint&Scan application using Windows Phone.