FAQs & Troubleshooting
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238 Results
- 1How to identify your Operating System (OS).
- 2Ink Low
- 3Print as a Poster (Windows®)
- 4Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 5Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 6Delete print jobs from the print queue.
- 7One or more of my colors are not printing (blank).
- 8The printer status is Offline or Paused.
- 9Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 10Brother iPrint&Scan cannot find my Brother machine (macOS)
- 11Set up a Brother machine and your mobile device on a wireless network
- 12Paper Jam
- 13What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 14What is the default password for my Brother machine?
- 15Set up your Brother machine on a wireless network.
- 16The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 17The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 18Refill Ink
- 19My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 20I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 21Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 22Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 23Change the printer driver settings (Windows/macOS)
- 24Clean the Paper Pick-up Rollers
- 25When I print photos, the color quality is not good.
- 26I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 27I cannot find some option in the Printing preferences. (For Windows)
- 28Low Temperature
- 29What driver package format is supported by my Linux distribution?
- 30(Video) Set up your Brother machine
- 31(Video) Connect telephone line and power cords
- 32Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 33Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 34My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 35Print using only the black ink tank when the Color tanks have run out.
- 36Document Jam
- 37Add your Brother machine with AirPrint (macOS)
- 38I cannot print on a wireless (Wi-Fi) network (Windows)
- 39Setup a Brother machine on a wireless (Wi-Fi) network.
- 40My Brother machine could not be found over the network when I installed drivers on my computer.
- 41(Video) Fill the ink tanks
- 42Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 43Install the built-in drivers (For Windows 8 and Windows 10)
- 44I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 45Printing/ Scanning with a mobile device
- 46What is Brother iPrint&Scan?
- 47Reduce Printing Noise
- 48Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 49I cannot scan via network.
- 50Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.