FAQs & Troubleshooting
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178 Results
- 1Install the Brother iPrint&Scan application (for mobile device)
- 2Check the Print Quality
- 3Clean the Print Head from Your Brother Machine
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5Refill Ink
- 6How to identify your Operating System (OS).
- 7Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 8I cannot print on a wireless (Wi-Fi) network (Windows)
- 9Brother iPrint&Scan cannot find my Brother machine (macOS)
- 10(Video) Set up your Brother machine
- 11Add your Brother machine with AirPrint (macOS)
- 12The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 13(Video) Update the Driver or Firmware for your Brother machine
- 14(Video) When I print photos, the color quality is not good.
- 15(Video) How to Email Print
- 16Cannot Print XX or Print Unable XX
- 17Change the Print Options to Improve Your Print Results
- 18(Video) Load A4/Letter papers
- 19One or more of my colors are not printing (blank).
- 20Printer Jam or Paper Jam
- 21My Brother machine could not be found over the network when I installed drivers on my computer.
- 22What is Brother iPrint&Scan?
- 23I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 24Check ink level, then press [OK]
- 25Other Problems
- 26The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 27(Video) Fill the ink tanks
- 28Ink Low
- 29What driver package format is supported by my Linux distribution?
- 30(Video) Load Envelopes
- 31Delete print jobs from the print queue.
- 32Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 33Set up your Brother machine on a wireless network (Windows/macOS)
- 34I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 35Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 36Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Windows)
- 37I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 38I cannot find some option in the Printing preferences. (For Windows)
- 39Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 40Printing/ Scanning with a mobile device
- 41Reduce Printing Noise
- 42Paper is Jammed in the Machine when using the Standard Paper Tray (Paper Jam)
- 43Copy an ID Card
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 46Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 47I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 48Enable the Brother machine's network interface.
- 49No Paper / No Paper Fed / No Paper T1
- 50The scanning speed is slow when scanning from my machine. (Windows)