FAQs & Troubleshooting
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181 Results
- 1Printer Jam or Paper Jam
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Refill Ink
- 4Check the ink level and then press [Stop]
- 5I cannot print on a wireless (Wi-Fi) network (Windows)
- 6Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 7Paper is Jammed Inside the Machine
- 8Error and Maintenance LED Indications
- 9Check the Print Quality
- 10Improve poor print quality.
- 11(Video) The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 12The printer status is Offline or Paused.
- 13Reset Your Machine
- 14No Paper / No Paper Fed
- 15Wireless setup is requesting a WPS PIN to complete the setup
- 16Clean the Print Head from Your Brother Machine
- 17How to identify your Operating System (OS).
- 18Install the Brother iPrint&Scan application (for mobile device)
- 19(Video) Set up your Brother machine
- 20Load Paper in the Manual Feed Slot
- 21Print Unable XX
- 22Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 23Brother iPrint&Scan cannot find my Brother machine (macOS)
- 24(Video) Load A4/Letter papers
- 25What is Brother iPrint&Scan?
- 26Set up your Brother machine on a wireless network (Windows/macOS)
- 27Other Problems
- 28Check the Print Alignment from Your Brother Machine
- 29My Brother machine could not be found over the network when I installed drivers on my computer.
- 30(Video) Fill the ink tanks
- 31Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 32What is the recommended paper?
- 33I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 34I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 35(Video) Change the Copy Shortcut button settings
- 36Configure Network Settings Using the Control Panel
- 37Paper Size Mismatch / Wrong paper size
- 38Print the Network Configuration Report
- 39Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 42The scanning speed is slow when scanning from my machine. (Windows)
- 43Set the Machine to Power Off Automatically
- 44I cannot print from my computer via USB.
- 45Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Windows)
- 46(Video) When I print photos, the color quality is not good.
- 47(Video) How to Email Print
- 48(Video) Load Envelopes
- 49Uninstall the Brother Software and Drivers (Windows)
- 50I cannot find some option in the Printing preferences. (For Windows)