FAQs & Troubleshooting
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174 Results
- 1(Video) Load A4/Letter paper
- 2Can third party ink be used to refill the ink tanks?
- 3I still receive the error message "Paper Jam" after I removed the jammed paper.
- 4Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 5Ink Low
- 6Refill Ink
- 7Load envelopes
- 8I cannot find some option in the Printing preferences. (For Windows)
- 9Where is the USB port on the machine?
- 10(Video) Fill the ink tanks
- 11How to identify your Operating System (OS).
- 12Print using only the black ink tank when the Color tanks have run out.
- 13Paper Jam
- 14Set the date and time
- 15Print on both sides of the page? (Manual 2-sided/Duplex Printing)
- 16Delete print jobs from the print queue.
- 17Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 18Ink Box Full / InkBox Full
- 19Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 20(Video) Connect the cords
- 21The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 22I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 23Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 24Unable to Print XX
- 25Cover is Open
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27(Video) Unpack your Brother machine
- 28(Video) Load an Envelope
- 29The edge of glossy paper is smudged.
- 30The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 31Unable to Print 3X
- 32Wrong Paper Size / Wrong Paper
- 33Is my Brother machine compatible with Windows Vista?
- 34Uninstall the Brother Software and Drivers (Windows)
- 35What driver package format is supported by my Linux distribution?
- 36I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 37Load paper in the paper tray
- 38Unable to Print 5X
- 39I cannot print from my computer via USB.
- 40Scan multiple pages into one file instead of each scan being saved as a separate file.
- 41When I print photos, the color quality is not good.
- 42No Paper Fed
- 43Improve poor print quality.
- 44What is the recommended paper?
- 45Open the Status Monitor
- 46I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 47I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 48I cannot install Brother drivers on Debian 10 or later (Linux)
- 49Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 50Important points for specifying the scan area (Linux)