FAQs & Troubleshooting
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132 Results
- 1Printer Jam or Paper Jam
- 2Error and Maintenance LED Indications
- 3Paper is Jammed Inside the Machine
- 4Check the ink level and then press [Stop]
- 5Reset Your Machine
- 6Other Problems
- 7How to identify your Operating System (OS).
- 8Check the Print Quality
- 9Refill Ink
- 10(Video) Set up your Brother machine
- 11Print Unable XX
- 12Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 13Clean the Print Head from Your Brother Machine
- 14(Video) Load A4/Letter papers
- 15Load Paper in the Manual Feed Slot
- 16Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 17Check the Print Alignment from Your Brother Machine
- 18No Paper / No Paper Fed
- 19One or more of my colors are not printing (blank).
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Windows)
- 22(Video) Fill the ink tanks
- 23Delete print jobs from the print queue.
- 24Clean the Paper Pick-up Rollers
- 25The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 26Paper Size Mismatch / Wrong paper size
- 27Improve poor print quality.
- 28"Offline" appears on the Status Monitor. (Windows)
- 29Change the printer driver settings (Windows)
- 30Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 31I cannot print from my computer via USB.
- 32Where can I download Brother iPrint&Scan application for Mac?
- 33Change the Print Options to Improve Your Print Results
- 34I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 35(Video) Load Envelopes
- 36I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 37Load Documents on the Scanner Glass
- 38The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 39Open the Control Panel (For Windows)
- 40Unable to Scan
- 41(Video) When I print photos, the color quality is not good.
- 42What is the recommended paper?
- 43Copy an ID Card
- 44I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 45What driver package format is supported by my Linux distribution?
- 46Reduce Printing Noise
- 47The printer status is Offline or Paused.
- 48When I print photos, the color quality is not good.
- 49Out of Memory
- 50I cannot install the Brother software (Mac)