FAQs & Troubleshooting
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132 Results
- 1Printer Jam or Paper Jam
- 2Error and Maintenance LED Indications
- 3Check the ink level and then press [Stop]
- 4Refill Ink
- 5Check the Print Quality
- 6(Video) Load A4/Letter papers
- 7Paper is Jammed Inside the Machine
- 8Reset Your Machine
- 9How to identify your Operating System (OS).
- 10Print Unable XX
- 11Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 12No Paper / No Paper Fed
- 13Clean the Print Head from Your Brother Machine
- 14(Video) Fill the ink tanks
- 15(Video) Set up your Brother machine
- 16I cannot save a file downloaded from the Brother support website (For Windows)
- 17(Video) Change the Copy Shortcut button settings
- 18Brother iPrint&Scan cannot find my Brother machine (macOS)
- 19Other Problems
- 20Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 21The printer status is Offline or Paused.
- 22Paper Size Mismatch / Wrong paper size
- 23Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 24Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Windows)
- 25Check the Print Alignment from Your Brother Machine
- 26Improve poor print quality.
- 27Change the Print Options to Improve Your Print Results
- 28The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 29Delete print jobs from the print queue.
- 30Open the Control Panel (For Windows)
- 31Load Paper in the Manual Feed Slot
- 32Change the printer driver settings (Windows)
- 33(Video) When I print photos, the color quality is not good.
- 34Can third party ink be used to refill the ink tanks?
- 35One or more of my colors are not printing (blank).
- 36I cannot print from my computer via USB.
- 37Clean the Paper Pick-up Rollers
- 38Check the Serial Number
- 39I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 40Configure the Scan to Email Feature (Linux)
- 41What driver package format is supported by my Linux distribution?
- 42Update the Driver or Firmware for your Brother machine
- 43I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 44I cannot find some option in the Printing preferences. (For Windows)
- 45Scan using XSane or GIMP (Linux)
- 46Set the Machine to Power Off Automatically
- 47Sleep
- 48Copy an ID Card
- 49Uninstall the Brother Software and Drivers (Windows)
- 50I cannot connect my machine to a Windows 11 computer via USB.