FAQs & Troubleshooting
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304 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Set up your Brother machine
- 3(Video) Unpack your Brother machine
- 4Can I use non-Brother or third party supplies with the Brother machine?
- 5Paper is Jammed in the MP tray
- 6Wrinkles or creases
- 7(Video) Update the Driver or Firmware for your Brother machine
- 8Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 9Print on Both Sides of the Paper (Windows®)
- 10What is Brother iPrint&Scan?
- 11I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 12Paper is Jammed in the 2-sided Tray
- 13Paper is Jammed inside the Machine
- 14Curled or wavy
- 15Image skewed
- 16Send or Receive an Email Securely Using SSL TLS
- 17Load and Print Thick Paper and Labels Using the MP Tray
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19Print a web page from iPrint&Scan when using an Android™ mobile device.
- 20Smudges on printed pages (Poor fixing)
- 21White spots or black spots at 94 mm (3.7 in.) intervals
- 22Use Universal Print (Windows)
- 23I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 24Print on Both Sides of the Paper (Macintosh)
- 25(Video) Connect telephone line and power cords
- 26Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?
- 27Control Printer Driver settings (only available for Windows)
- 28Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 29Printing/ Scanning with a mobile device
- 30Envelope creases
- 31I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 32After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 33Load Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper in the Paper Tray
- 34Install a Certificate on Your Brother Machine
- 35Reset the Drum Counter
- 36Print as a Poster (Windows®)
- 37Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 38Load Paper in the Multi‑purpose Tray (MP Tray)
- 39The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 40When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 41Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 42Document Jam
- 43Paper is Jammed in the Back of the Machine
- 44Gray background
- 45What is the recommended paper?
- 46Black lines down the page
- 47Document is Jammed in the Top of the ADF Unit
- 48Set the Date and Time
- 49My printer takes a long time to start printing when using Airprint. (iOS 16)
- 50I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).