FAQs & Troubleshooting
Popular |
128 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2How to identify your Operating System (OS).
- 3(Video) Paper is Jammed in the Back of the Machine
- 4(Video) Paper is Jammed inside the Machine
- 5(Video) Paper is Jammed in the Paper Tray
- 6Lines across the page
- 7Cannot Detect
- 8(Video) Remove Small Scraps of Paper Jammed in the ADF
- 9(Video) Set up your Brother machine
- 10Delete print jobs from the print queue.
- 11(Video) Paper is Jammed in the MP tray
- 12I cannot connect my machine to a Windows 11 computer via USB.
- 13I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 14I cannot print using my Brother machine on a wired network (Windows/macOS)
- 15(Video) Document is Jammed under the Document Cover
- 16(Video) Document is Jammed in the Top of the ADF Unit
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18Install the Brother Mobile Connect application (for mobile device)
- 19Cannot Scan ##
- 20Self-Diagnostic
- 21(Video) Paper is Jammed in the 2-sided Tray
- 22Install the optional lower tray
- 23Ghosting images
- 24The scanning speed is slow when scanning from my machine. (Windows)
- 25Where can I download Brother iPrint&Scan application for Mac?
- 26The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 27The printer status is Offline or Paused.
- 28I cannot scan via network.
- 29I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 30I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 31Check the remaining ink or toner level (Linux)
- 32My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 33Delete a network scanner entry. (Linux)
- 34I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 35Wrong Toner or Wrong Toner Cartridge
- 36The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 37Media Type Mismatch or Media Mismatch
- 38Check the firmware version.
- 39My Brother machine could not be found over the network when I installed drivers on my computer.
- 40Protect your Brother machine against unauthorised access over the network
- 41I cannot find some option in the Printing preferences. (For Windows)
- 42I cannot print from my computer via USB.
- 43Change the printer driver settings (Windows)
- 442-sided Disable or 2-sided Disabled
- 45Poor fixing
- 46Drum !
- 47Drum End Soon
- 48Toner specks
- 49What is the recommended paper?
- 50Black lines down the page