FAQs & Troubleshooting
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283 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2(Video) Replace the Toner Cartridge
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5(Video) Load an Envelope (Manual Feed Slot)
- 6My Brother machine could not be found over the network when I installed drivers on my computer.
- 7Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 8Short Paper
- 9Toner scatter or toner stain
- 10The color of your printouts is not what you expected
- 11Replace the Waste Toner Box
- 12Cover is Open
- 13Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 14(Video) Connect telephone line and power cords
- 15The printer status is Offline or Paused.
- 16Calibrate Colour Output
- 17Paper is Jammed Inside the Machine
- 18Colors are light or faint on the whole page
- 19Reset the Network Settings to the Factory Settings
- 20Cannot print after a Windows 10 update (June 2020)
- 21I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 22Discover the MAC address of the Brother network card
- 23Print Unable ##
- 24Belt End Soon
- 25No Waste Toner
- 26Manual Feed
- 27Toner Low
- 28Secure Print (Windows®)
- 29What is the recommended paper?
- 30Use the Store Print Log to Network's Error Detection Setting
- 31When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 32Replace PF Kit xx
- 33Replace the Drum Unit
- 34What is the default password for my Brother machine?
- 35I cannot find some options in the Print dialog box (macOS 11 or later)
- 36Add your Brother machine with AirPrint (macOS)
- 37Install the Self-signed Certificate for Windows users with Administrator Rights
- 38Load and Print on Labels in the Manual Feed Slot
- 39Set up your Brother machine on a wireless network.
- 40I cannot print using my Brother machine on a wireless network (Mac)
- 41What is Brother iPrint&Scan?
- 42Load and Print Paper in the Manual Feed Slot
- 43Drum Stop
- 44No Toner
- 45What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 46Uneven color density across the page
- 47Secure Print (Mac)
- 48Colored spots at 94 mm (3.7 in.) intervals or at 29 mm (1.1 in.) intervals
- 49Can I use non-Brother or third party supplies with the Brother machine?
- 50What can happen if the wrong paper is used in your machine.