FAQs & Troubleshooting
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233 Results
- 51Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 52Configure the Scan to Email Feature (Linux)
- 53The downloaded driver's name is different from my machine's name. (Linux)
- 54Print command (LPR) (Linux)
- 55I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 56I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 57When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 58Important points for specifying the scan area (Linux)
- 59How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 60The edge of glossy paper is smudged.
- 61Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 62Functions supported in the Windows 7 built-in drivers
- 63I can print but cannot scan via network. (For Macintosh)
- 64Can I print using only the black ink cartridge when the Color cartridges have run out?
- 65Can third party ink be used to refill the ink cartridges?
- 66I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 67One or more of my colors are not printing (blank). What can I do?
- 68The message "No Device" appears when starting the "Status Monitor". What can I do?
- 69When I print, the pages are smudged with ink. What should I do?
- 70When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 71Where can I find the serial number for my unit?
- 72How do I clean the Scanner to improve the copy or fax quality?
- 73How can I re-install the drivers?
- 74When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 75The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 76The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 77When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 78When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 79Why can't I print when an ink cartridge is empty?
- 80I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 81My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 82The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 83The driver installation finished successfully but I cannot print. (Linux)
- 84When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 85Delete a network scanner entry. (Linux)
- 86Uninstall the scanner driver. (Linux)
- 87Uninstall Scan-key-tool. (Linux)
- 88How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 89Print command (cupswrapper) (Linux)
- 90I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 91Check the IP addresses of your PC and the Brother machine
- 92I cannot scan via USB. (Mac OS X)
- 93How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 94When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 95The Printer Driver doesn't show the resolution of my prints, what do the Driver settings mean in terms of resolution?
- 96In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 97I'm using Windows®. The network scanning feature was working after I installed the driver but no longer works. What can I do?
- 98Glossy Paper does not feed correctly. What can I do?
- 99"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 100When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows® XP Service Pack 2 (SP2) installed. What should I do?